Plascore, Inc. Sales Service Specialist in Zeeland, Michigan
•Location Zeeland, MI, USA• Full TimeIf you are a dynamic individual with excellent technical abilities then Plascore, Inc. has the perfect career opportunity for you! We are seeking a dedicated Sales Service Specialist to work hand in hand with our engineering team and customers to provide the best possible service and solutions. The qualified candidate will be part of a dynamic team assisting customers with telephone inquiries, entering orders and coordinating with scheduling/shipping to ensure orders are delivered on a timely basis.Plascore, Inc. offers employment on a professional team that is well educated and has dedicated years of service to making it an employee driven organization. Having been around for 37 years Plascore, Inc. is privately held and employs about 250 people and not only has a US presence but a European one as well. Plascore, Inc. has established itself in the aerospace, automotive and marine industries as a global manufacturer of honeycomb core, composite structures and cleanrooms.Wherever there is a need for greater structural strength with less weight you'll find Plascore's honeycomb technology!Essential Duties and Responsibilities:•Determine and meet customer needs and coordinate with regional sales managers and internal departments to meet these needs•Provide excellent customer service with respect to request for quotation, order entry, expediting, shipping and documentation•Determine the appropriate product suitable for the customers' application•Perform contract review on standard and non-standard products•Analyze customer requirements and devise appropriate solutions to customer application issues•Excellent customer issue resolution skills•Follow Up on RFQ's to obtain orders or obtain reason for loss•Coordinate trade shows as assigned•Update measures on sales performance and analyze trendsQualifications:•Bachelor's Degree or equivalent experience in a technical field•Experience in a manufacturing environment preferred•Excellent organization, computer, communication and technical skills are required with a high degree of accuracy•Prior experience with AutoCAD is preferredPlascore, Inc. offers a competitive compensation and benefits package. For more information about our company, please visit our web site at www.plascore.com. All inquiries will be kept confidential.Plascore, Inc.https:/lascore.applicantpro.comWe are an EEO employer dedicated to workforce diversity.