PPG INDUSTRIES, INC Technical Service Representative - 1800034340 in Warren, Michigan
As a Technical Service Representative (Expert) , you will ensure Automotive Coatings customer happiness by providing technical service at the customer plant, with particular concentration in Color and Appearance control to specifications. Can you be self-directed and responsible to both Plant and PPG goals? You will participate within Continuous improvement Team and problem resolution meetings with Plant Operations and Management!Key ResponsibilitiesEnsuring timely and accurate reporting to the Paint process team, communication with PPG Technical and Account management, direction of the PPG on site team activity, and to promote Health, Safety, and Environmental mentorship is followed at all times.Providing timely resolution to customer inquiries, application process monitoring, mix-room supervision, consignment inventory, material ordering, and hands-on support as needed; followed by a written daily shift report.Follow safe work practices, with mechanical aptitude to be able to communicate intelligently and optimally with technical, production and non-technical personnel in order to satisfy customer requirements.QualificationsHigh School Diploma or GED, with college level math and Science, Associate's Degree preferred.4 years field experience with various industrial coating technologies including solvent borne base coat/clear coat systems and plastic adhesion promoters, OEM paint approval process and specifications.Strong digital literacy, analytical abilities, attention to detail, and technical report writing are required.Ability to work weekend overtime is required. This position will include working on the off shift to support this site, as needed.If you can maintain a high degree of integrity and perpetuate PPG's image as a technological leader, apply today!About us:Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday - everyday.PPG: WE PROTECT AND BEAUTIFY THE WORLDThrough leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company.. To learn more, visit www.ppg.com and follow @ PPG on Twitter.The PPG WayEvery single day at PPG:We partner with customers to create mutual value.We are insightful, dedicated and proactive. We have intimate knowledge of the market and our customers. We focus on practical solutions that make a difference.We are "One PPG" to the world.We are better and stronger together. We leverage our scale to reach new markets and introduce innovative technologies as we differentiate and disrupt our markets.We trust our people every day, in every way.We enable and empower our people to make the right decisions. We are inclusive, transparent and respectful. Our feedback is clear and actionable.We make it happen.We have a passion for winning. We achieve. We deliver with discipline and integrity. We bring our best energy to our work. We decide and act intelligently and quickly.We run it like we own it.We respect one another by being responsible and accountable. We always act in the best interest of our company, customers, shareholders and our communities.We do better today than yesterday - everyday.We continuously learn. We develop our people to grow our businesses.