Beaumont Health System RegistrarLake Orion in Troy, Michigan
Registrar-Lake Orion Req #: 30098431 Category: Business Ops Facility: Beaumont Hospital Troy Department: Patient Registration East ACC Schedule: Part time Shift: DaysHours: 1045-715p Hours per week: Registrar-Lake Orion Job Details:General Summary:Registrars are responsible for interviewing patients as they come into the hospital either for an elective or emergency inpatient or outpatient procedure.Essential Duties:•Greet customers promptly with a warm and friendly reception.•Direct patients to appropriate setting, explaining and apologizing for any delays.•Maintain professionalism and diplomacy at all times, following specific standards as defined in the department professionalism policy.•Collect and document demographic and financial information.•Scrutinize patient insurance(s) and follow accurate process to determine the correct insurance plan.•Verify patient information with third party payers (by web, electronic eligibility, or phone) and document.•Collect insurance referrals.•Communicate with patients and physician/office regarding authorization/referral requirements.•Obtain financial responsibility forms with patients as necessary per department policy.Standard Qualifications:Education: High School diploma/GED Equivalent.Skills Abilities: 30 WPM Typing required. Working knowledge of Windows. Excellent customer service communication skills required. Demonstrated problem solving, organization, judgment, diplomacy, multi-tasking skills are necessary.Beaumont Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, , gender identity, orientation, age, status as a protected veteran, or status as a qualified individual with a disability.