Bank of America Leasing Credit Officer - Collection Management Team in Troy, Michigan

Job Description:

This position is responsible for the collection management of the legal, bankruptcy and advanced stage collection of various Vendor portfolios within the Global Vendor Finance group.

Key responsibilities:

  • Maintain asset quality by reducing the overall Commercial delinquencies through the use of sound, effective, and pro-active collection techniques in order to minimize the roll of accounts into advanced delinquency stages of non-accrual status and charge-off

  • Investigate and analyze credit information gathered from a variety of sources to formulate decisions for the purpose of negotiating workouts, settlements and restructures

  • Engage legal counsel and review pleadings, motions, briefs, and discovery documents; investigate facts and perform reviews of documentation; provide general assistance to outside counsel. Coordinate with inside counsel and management.

Responsibility to include the following:

  • Work within a Team of Leasing professionals supporting the Banc of America Leasingplatform.

  • Ensure that all assigned accounts are thoroughly worked to include prompt and consistent contact and follow-up by way of phone calls and email

  • Meet all departmental goals, including overall and individual delinquency targets

  • Meet collection targets set for late payment interest income

  • Early identification of contracts that warrant further collection efforts to minimize loss

  • Prompt notification and escalation of all potential issues to management

  • Provide all customers with professional and courteous customer service

  • Resolve accounts and work with customers to maintain a current payment status by assisting with invoicing concerns, general inquiries, and reconciling accounts

  • Employ excellent verbal communication skills, including listening, probing and negotiating with customers to create a sense of obligation/urgency to resolve delinquency

  • Mentor other associates on bankruptcy and litigation process/procedures

  • Maintain an excellent rapport with Vendors, Credit, Operations and Relationship Management personnel

  • Monitor adherence to various regulatory, legal and company prescribed procedures and internal controls by conducting operational audits and reviews related to bankruptcy/legal portfolios

  • Retain outside counsel forlitigation/bankruptcymatters and work closely with in-house counsel

  • Coordinate legal strategy with outside counsel

  • Attend Mediation and Settlement Conferences

  • Maintain various department databases

  • Work closely with Asset Management to obtain equipment valuations for litigation and bankruptcy matters

  • Coordinate with outside counsel and Asset Management for the repossession and remarketing of BAL’s equipment to mitigate damages


Undergraduate degree in business, finance or accounting or a degree from an accredited Paralegal program or equivalent work experience

Prior Work Experience:

Collections professional with 8-10 years of commercial collection experience, with an emphasis in litigation and bankruptcy matters. Should have basic understanding of commercial equipment leasing.

Required Skills:

  • Proven collection and negotiation skills

  • Strong knowledge of commercial litigation and bankruptcy matters

  • Customer service focus with exceptional attention to detail

  • Strong analytical, organizational and advanced problem-solving skills

  • Extensive research experience and demonstrated skills related to complex billing problems and inquiries

  • Clear and articulate oral and written communication skills

  • Strong computer skills

  • A self-starter requiring little supervision

  • Results oriented, is able to accomplish objectives in a specified timeframe

  • Exhibit professional maturity, accountability and strong interpersonal skills with external clients and peers

  • Works effectively as a team member and independently

  • Ability to define problems, collect data, establish facts, draw valid conclusions and make recommendations

  • Ability to prioritize work and multitask in a fast paced, demanding environment

  • Minimal Travel - 10%

  • Location - Troy

Posting Date : 05/16/2018

Location :

Troy, MI, TROY HEADQUARTERS, 2600 W Big Beaver Rd,

  • United States

Travel : Yes, 10% of the time

Full / Part-time : Full time

Hours Per Week : 40

Shift : 1st shift

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