Bank of America Leasing Credit Officer - Collection Management Team in Troy, Michigan
This position is responsible for the collection management of the legal, bankruptcy and advanced stage collection of various Vendor portfolios within the Global Vendor Finance group.
Maintain asset quality by reducing the overall Commercial delinquencies through the use of sound, effective, and pro-active collection techniques in order to minimize the roll of accounts into advanced delinquency stages of non-accrual status and charge-off
Investigate and analyze credit information gathered from a variety of sources to formulate decisions for the purpose of negotiating workouts, settlements and restructures
Engage legal counsel and review pleadings, motions, briefs, and discovery documents; investigate facts and perform reviews of documentation; provide general assistance to outside counsel. Coordinate with inside counsel and management.
Responsibility to include the following:
Work within a Team of Leasing professionals supporting the Banc of America Leasingplatform.
Ensure that all assigned accounts are thoroughly worked to include prompt and consistent contact and follow-up by way of phone calls and email
Meet all departmental goals, including overall and individual delinquency targets
Meet collection targets set for late payment interest income
Early identification of contracts that warrant further collection efforts to minimize loss
Prompt notification and escalation of all potential issues to management
Provide all customers with professional and courteous customer service
Resolve accounts and work with customers to maintain a current payment status by assisting with invoicing concerns, general inquiries, and reconciling accounts
Employ excellent verbal communication skills, including listening, probing and negotiating with customers to create a sense of obligation/urgency to resolve delinquency
Mentor other associates on bankruptcy and litigation process/procedures
Maintain an excellent rapport with Vendors, Credit, Operations and Relationship Management personnel
Monitor adherence to various regulatory, legal and company prescribed procedures and internal controls by conducting operational audits and reviews related to bankruptcy/legal portfolios
Retain outside counsel forlitigation/bankruptcymatters and work closely with in-house counsel
Coordinate legal strategy with outside counsel
Attend Mediation and Settlement Conferences
Maintain various department databases
Work closely with Asset Management to obtain equipment valuations for litigation and bankruptcy matters
Coordinate with outside counsel and Asset Management for the repossession and remarketing of BAL’s equipment to mitigate damages
Undergraduate degree in business, finance or accounting or a degree from an accredited Paralegal program or equivalent work experience
Prior Work Experience:
Collections professional with 8-10 years of commercial collection experience, with an emphasis in litigation and bankruptcy matters. Should have basic understanding of commercial equipment leasing.
Proven collection and negotiation skills
Strong knowledge of commercial litigation and bankruptcy matters
Customer service focus with exceptional attention to detail
Strong analytical, organizational and advanced problem-solving skills
Extensive research experience and demonstrated skills related to complex billing problems and inquiries
Clear and articulate oral and written communication skills
Strong computer skills
A self-starter requiring little supervision
Results oriented, is able to accomplish objectives in a specified timeframe
Exhibit professional maturity, accountability and strong interpersonal skills with external clients and peers
Works effectively as a team member and independently
Ability to define problems, collect data, establish facts, draw valid conclusions and make recommendations
Ability to prioritize work and multitask in a fast paced, demanding environment
Minimal Travel - 10%
Location - Troy
Posting Date : 05/16/2018
Troy, MI, TROY HEADQUARTERS, 2600 W Big Beaver Rd,
- United States
Travel : Yes, 10% of the time
Full / Part-time : Full time
Hours Per Week : 40
Shift : 1st shift
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