Chemical Bank Learning and Development Technology Supervisor in Troy, Michigan

br/bChemical Bank/bbr/br/bID/b 2018-7460br/bStatus Type/b Full-Timebr/bDepartment/b Human ResourcesbrbWork Hours/b Monday - Fridaybr/br/bM/F Disabled and Vet EEO/AA Employer/b brbruJOB SUMMARY/ubrbrThe Learning and Development Technology Supervisor will administer our talent management and learning systems to enable interactive and meaningful learning to support our employees and meet business objectives. In addition, this person will help to research and evaluate new learning technologies and vendors to support e-learning, microlearning, and instructional design tools.brbruREQUIRED KNOWLEDGE AND SKILLS/ubrulliBachelor’s degree is preferred./lili3 or more years of experience as an LMS/TMS administrator required./liliKnowledge of best practices in learning technologies./liliStrong listening skills, attention to detail, and decision-making skills./liliExcellent written and verbal communication skills; ability to communicate with individuals at various levels within the organization and with external vendors./liliExcellent organizational skills, detail oriented, solid time management skills and ability to manage multiple projects./liliDemonstrated ability to work in a fast-paced environment/liliExperience with learning technology authoring tools (i.e., Articulate Storyline 360, Camtasia, Go Animate/Vyond, Audacity, etc.)./liliLMS experience with Canvas/Bridge is helpful./liliAdvanced skills in Microsoft Word, PowerPoint and Microsoft Excel./li/ulbrbruESSENTIAL DUTIES AND RESPONSIBILITIES/ubrulliManages talent management system and other learning technologies (currently Bridge) to ensure effective administration, including testing and posting new content, developing assessments, troubleshooting administrative and user technical issues, documenting all changes, and developing reports for a variety of internal stakeholders./liliWorks with Learning Technology Governance Committee to determine best practices for naming conventions, file structure, assessments, content review, and overall governance. Develops and documents agreed-upon practices and policies as needed to establish consistent use of system./liliMakes recommendations to leaders on procedural improvements to better support learning and development initiatives and user experience./liliMaintains knowledge of LMS best practices and vendor-specific software to ensure best level of talent management service to support business needs. Keeps abreast of vendor communication and upcoming system changes. Performs testing for any enhancements or new functionality./liliDevelops reports that are concise, intuitive, and actionable. Prepares reports and statistics for organizational users./liliPartners with leadership to develop or source e-learning and microlearning solutions to support business objectives and create solutions that satisfy the needs of a diverse set of learners (e.g. instructor-led, webinars, videos, online courses, quick reference guides, job aids, etc.)/liliImplement tools to track the results of learning experiences (i.e. assessments, evaluation strategies, etc.). Makes recommendations based on these measurements to improve quality of training programs./liliStrong focus on partnering with compliance department to ensure that regulatory training is completed on time. /liliStrong partnership with IT to ensure that the HRIS and IT to ensure proper integration with IT and HRIS./li/ul brbrCOMPANY OVERVIEW/