Aerotek Data Entry Clerk in TROY, Michigan
Direct Placement, (Pay non-negotiable), Hours:9am-6pm.
Data Entry/Customer Service for warehouse sales for wholesale business
Receive order from sales rep
This person will handle all sales orders for domestic orders (CA, TX, IL, NY)
Will enter order into their system and make sure everything is correct
Update all information for shipping date, locations, payment type, etc.
Send to production
Watch delivery date to make sure everything is on time and update client accordingly
Follow up on past due balances
Contact customers by phone or email to collect payment and update system with the correct info
Put in a request change or handle sales order questions
Work with sales team to answer questions from customers
Follow up with customer on answers via email or by phone
Work with customer through an returns or exchanges to make sure everything is handled appropriately.
Use ERP system to document everything, to manage sales system.
Data entry, Customer service, Microsoft excel, Microsoft office
kills & Qualifications:
Great customer service mindset - need to be very nice to customer - be able to translate messages nicely to the customer
Strong communication via email or verbally over the phone
Customer service experience (2+ years)
Experience using computer and detail oriented (2+ years)
Open to someone entry level if the personality is strong
High school diploma
Data entry experience
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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