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Prestige Healthcare Facility Support Advocate in Traverse City, Michigan


Temporary staff necessary due to the COVID-19 emergency are intended to supplement various areas of the facility performing assigned tasks that can be performed by non-licensed staff that will support the permanent staff and the teams in our skilled nursing facilities. Shifts available; day shift, afternoon/evening shift and night shift. The initial term of the position is not to exceed 90 days in length.


  • Education:
  • High school diploma or equivalent preferred. 18 years or older

  • Licenses/Certification:

  • No license required

  • Experience:

  • No specialized work experience necessary, will train. Applicable experience could be; teachers, waitress, waiter, host, hostess, receptionist, secretary, concierge, greeter, front desk, cook, delivery, clerk, customer-service, sales associate, retail, sanitation, housekeeping, guest services, utility, maintenance, custodian, janitor, cafeteria worker, warehouse, automotive, factory, healthcare, medical professional, nursing home, college student, bus drivers, beautician, barber, volunteers.

Essential Functions:

  • Assist with various technological applications including but not limited to Video Conferencing, email, and tablet usage including facility communications as assigned

  • Provide assistance with facility security procedures

  • Assist with unique education processes if assigned

  • Provide limited emotional support in non-licensed capacity

  • Assist in minor maintenance tasks

  • Makes unoccupied residents’ beds

  • Labels resident clothing and belongings.

  • Distributes personal and facility laundry.

  • Bus dishes in the dining room.

  • Transports/escorts residents to areas within the facility, e.g. dining areas, activities, resident care conferences, etc.

  • Performs other tasks as assigned.

  • NOTE: The facility support advocate may not provide or assist with resident care.


  • Ability to communicate effectively with residents and their family members.

  • Ability to learn infection control techniques.

  • Ability to be patient and polite.

  • Ability to follow detailed instructions

  • Ability to use technology and secure communication systems