Sears Service Technician, HVAC Repair in Sterling Heights, Michigan

Job id-914229BRdiv class="ng-scope" class="answer ng-scope section2LeftfieldsInJobDetails jobDetailTextArea"Requirements of the HVAC Technician role include: Providing timely and quality repairs of customers’ products• Maintaining high-quality customer service and care• Promoting and selling additional products and services• Meeting key performance metrics and/or productivity goals• Providing knowledgeable and courteous repair service• Looking for ways to improve business performance and enhance the customer experience• Communicating benefits of the Value Added Services Process to the customer• Maintaining truck stock inventory within the prescribed company guidelines and standards• Following the truck maintenance schedule and keeping a clean, organized truck HVAC Repair requirements include: • CFC/EPA Certification is required to have or be willing to obtain (applicants holding a master-level trade/occupational license(s), ie HVAC/Mechanical, Electrical, General Contractor, Plumbing may be used to qualify or given hiring preference and additional compensation based on business needs)• High school diploma or general education degree (GED)• At least 1 – 2 years of HVAC or Refrigeration repair experience, preferred• Ability to use a computer for parts inquiries and ordering• Working mechanical knowledge, including the use of tools and test equipment• Ability to perform accurate repair of customer product• Ability to follow directions and specific process steps to ensure quality workmanship• Flexibility to work variable and flexible hours, including overtime• Must complete all technician training elements within required timeframes• Must possess and maintain a valid state driver’s license for the state in which you are applying• Must be at least 18 years of age• Ability to occasionally lift up to 100 lbs. At Sears, we provide competitive pay and ongoing training in a collaborative, supportive, and team-oriented setting. In the Service Technician role, you will enjoy working independently as a representative of a leading retailer and in-home service provider. /divdiv class="ng-scope" class="question thick ng-scope ng-binding section2LeftfieldsInJobDetails"Years Experience class="answer ng-scope section2LeftfieldsInJobDetails"1 - 2 Years Experience/divdiv class="ng-scope" class="question thick ng-scope ng-binding section2RightfieldsInJobDetails"Preferred Minimum Education class="answer ng-scope section2RightfieldsInJobDetails"High School / GED class="answer ng-scope section2RightfieldsInJobDetails" class="answer ng-scope section2RightfieldsInJobDetails"For more details see online:URL class="answer ng-scope section2RightfieldsInJobDetails" class="question thick ng-scope ng-binding section2LeftfieldsInJobDetails"EEO/EOE Footer class="answer ng-scope section2LeftfieldsInJobDetails"Equal Opportunity Employer / Disability / Vet/div