Serve Electric Field Service Technician in Sterling Heights, Michigan
Based in Michigan, Serve Electric is a multi-dimensional electrical contractor. Able to service customers across the United States, we were founded on the mission to power industry and serve not only our customers – but each other – and exceed expectations, day in and day out.
We are driven by a genuine desire to hold Serve Electric, and the entire industry, to a higher standard of service and quality. We have and will continue to push the industry standard beyond the bar once set. Even before the coffee kicks in, each member of our team sets out to become more than we were yesterday.
Whether we’re putting on work boots or dress shoes, our team is ignited by one mindset: to power and empower. As we grow and expand our team, no matter the position, we are always looking for those who are ready to be empowered and raise the bar.
Powering industry. Empowering people.
Serve Electric is looking for professionals that can go into a manufacturing environment, be told "my machine isn't working" and fix it.
We are looking for Entry-Level (Trainee) Electronics Repair Technicians, as well as Mid-Level (Experienced) Electronics Repair Technicians/ Field Service Technicians, to join our team. These individuals will provide repair service solutions and technical support to customers. The Electronics Repair Technician’s responsibilities include in-house bench repair at Serve Electric, as well as customer-site troubleshooting and repair of customer equipment.
Key Duties and Responsibilities of an Electronics Repair/ Field Service Technician:
Troubleshoot, repair, and refurbish industrial electronic equipment (VFD, PLC, Servo, Instrumentation, Power Supplies, HMIs)
Troubleshoot and test electronic components to board level, using various methods and testing equipment
Repair and/or replace electronic components to board level, including but not limited to: diodes, transistors, resistors, capacitors, integrated circuits, other printed circuit components
The Electronics Repair Technician will communicate with Repair Services management to keep them informed of job status
Evaluate electrical and electro-mechanical equipment and determine correct repair procedures
Participate in generation of work instructions and test fixtures for testing
Identify potential areas for improvement of internal processes and procedures
The Electronics Repair Technician will perform field service visits in a timely manner as required to resolve technical issues experienced by customers
The qualified Electronics Repair/ Field Service Technician will have the following skills and experience:
Associates degree in Electronics Technology or equivalent technical experience
Familiarity with and ability to utilize different types of test equipment such as function generators, oscilloscopes, digital multimeters, and power supplies.
Ability to solder and desolder using through hole and surface mount technology
Ability to recognize various electronic components and their functions
Able to work in a progressive repair process, having direct interaction with employees performing other portions of the process
Fluency in computer software platforms for communication/configuration of VFDs and PLCs
1-3 years direct experience in electronic device repair or manufacturing (Entry Level candidates will learn)
Familiarity with industrial manufacturing processes and motor feedback devices
The Electronics Repair Technician should be familiar with electrical, hydraulic, and pneumatic systems
Experience using precision tools and technology including surface mount rework station
Able to sit and stand for extended periods of time
Visual capability to focus on small, intricate parts for extended periods of time
An Electronics Repair Technician with experience in machine troubleshooting and repair is preferred
Work in manufacturing environments, not just behind a desk
Troubleshoot an electrical issue from start to finish without the use of schematics or clear information from the operator or customer
Communicate clearly with the customer, service manager, and other team members
Work well with other team members
We are proud to offer our employees:
In House Apprenticeship program
Company Vehicle and Gas card