Beaumont Health System TeleSitter Monitor Tech PRN in Southfield, Michigan
divbspanGENERAL SUMMARY:/span/bspanThe TeleSitter Monitor Tech provides continuous observation and surveillance of assigned patients. This position is located at the Beaumont Services Center, off site from the hospital setting. This position involves monitoring multiple patients simultaneously via video system. The first line of action is to verbally redirect and coach the patient from engaging in at risk behaviors; summons the nursing staff if the patient requires assistance; knowledgeable and supportive of patient and institutional confidentiality and related hospital policies./spanspan/spanbspanESSENTIAL DUTIES: /span/bspanspan/span1. Demonstrates understanding and proficiency of the use of the AvaSys Tele sitter Software./spanspan2. Maintains visual observation continuously. Verbally redirects patient over a digital 2-way device, immediately summons the nursing staff if patient requires assistance/spanspan3. Participates in hand-off information/behavior about assigned patients when arriving and at completion of shift./spanspan4. Provides patients with explanation as necessary, but does not counsel or provide options./spanspan5. Seeks help or advice as soon as possible when patient appears to pose a threat to themselves or others./spanspan6. Demonstrates compassion and empathy, safe work practices and attitudes; follows safety rules./spanspan7. Completes written documentation of patient activity as outlined by supervisor./spanspanThis document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described./spanspan/spanbspanSTANDARD QUALIFICATIONS/span/bspanA. Education / Training: High School diploma or equivalent required./spanspanB. Work Experience: Previous customer service or direct patient care experience preferred. /spanspanC. Certification, Licensure, Registration: None required./spanspanD. Other Qualifications: Able to follow detailed written and oral instructions, efficiency in multitasking, including ability to monitor several patients simultaneously, basic telephone etiquette, the ability to communicate with patients using microphone and headset. General computer skills, including email platforms and office suite experience. Ability to prioritize simultaneous situations./span div /div /divBR/Beaumont Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, or status as a qualified individual with a disability.