Henry Ford Health System Optician- OptimEyes Southfield- Full Time in Southfield, Michigan

GENERAL SUMMARY:

Responsible for selecting, measuring, and fitting eyewear following the doctors’ spectacle prescription specifications.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Customize the patient’s spectacle prescription using the E.A.R.N. for Eyewear Consultants process methodology and trouble-shooting any previous eyewear issues.

  • Responsible for communicating the preferred lens family of products and the benefits of each.

  • Responsible for knowledge of each frame line and the material it is made of to properly pre-adjust the frame prior to measurements taken.

  • Responsible for conducting and recording various measurements that are required to fabricate the lenses.

  • Responsible for properly inputting and processing eyewear orders into the software program for the optical laboratory.

  • Responsible for follow-up with the eyewear orders through completion and delivery.

  • Responsible for ensuring visual displays and eyewear products are clean in accordance with the store specific plan-o-gram.

  • Responsible for interpreting, explaining, and properly applying vision insurance coverage.

  • Assist with dispensing, adjusting, and trouble-shooting eyewear.

  • Assist with front desk duties such as checking patients in and out, scheduling appointments, and retrieving insurance eligibility.

  • Responsible for neutralizing and verifying the spectacle prescription in the eyewear through the use of auto and manual lensometry, as needed.

  • Requires high school diploma or GED.

  • Previous computer experience and basic math skills preferred.

  • Previous customer service, retail, or hospitality experience preferred.

  • Previous dispensing/optical experience preferred.

  • Must be able to walk, bend and stand for extended periods of time.

  • Completion of all required training courses as directed by Henry Ford Optimeyes.

  • Must be willing to work a rotating schedule including evening and weekend hours.

Located at 12 mile and Southfield Rd. (Near Royal Oak border)

29350 Southfield Rd, Southfield MI 48076

Hours of Operation:

Monday through Friday 8 a.m. - 9 p.m.

Saturday 8 a.m. - 6 p.m.

Sunday 11 a.m. - 5 p.m.

Overview Henry Ford Health System, one of the largest and most comprehensive integrated U.S. health care systems, is a national leader in clinical care, research and education. The system includes the 1,200-member Henry Ford Medical Group, five hospitals, Health Alliance Plan (a health insurance and wellness company), Henry Ford Physician Network, a 150-site ambulatory network and many other health-related entities throughout southeast Michigan, providing a full continuum of care. In 2015, Henry Ford provided $299 million in uncompensated care. The health system also is a major economic driver in Michigan and employs more than 24,600 employees. Henry Ford is a 2011Malcolm Baldrige National Quality Award recipient. The health system is led by President and CEO Wright Lassiter III. To learn more, visitHenryFord.com. Benefits Whether it's offering a new medical option, helping you make healthier lifestyle choices or making the employee enrollment selection experience easier, it's all about choice. Henry Ford Health System has a new approach for its employee benefits program - My Choice Rewards. My Choice Rewards is a program as diverse as the people it serves. There are dozens of options for all of our employees including compensation, benefits, work/life balance and learning - options that enhance your career and add value to your personal life. As an employee you are provided access to Retirement Programs, an Employee Assistance Program (Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness and access to day care services at Bright Horizons Midtown Detroit, and a whole host of other benefits and services. Equal Employment Opportunity/Affirmative Action Employer Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health System is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.