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Sun Communities Guest Services Coordinator in Southfield, Michigan

Guest Services CoordinatorJellystone Larkspur Camp Resort (JLS)Are you a customer service all-star who is looking for a dynamic and growingorganization that will both challenge and reward you? Join our team at SunRV Resorts and embark on an exciting new opportunity! We are looking foraGuest Services Coordinator to cover routine office/clericalresponsibilities for one of our resorts. You will also serve as the face ofthe resort as you interact with current and prospective guests and residentswho come to the office with questions and concerns. Apply online today andtake your first steps down a rewarding new career path!OVERVIEWGuest Services Coordinators handle the routine office work and administrativeresponsibilities of the resort, working closely with the Resort Manager andother team members.JOB DUTIESGreet and establish rapport with guests. Field resort comments,suggestions, and complaints to the Resort Manager.Check guests in and out for their reservations.Perform general administrative duties such as answering phones, typing,copying, faxing, and filing.Collect and post security deposits, rent, or funds for other services.Complete and maintain resort records, reports, and files.Prepare and distribute resort communications such as rule reminders,violation notices, newsletters, etc.Ensure office supplies are sufficiently stocked and prepare supply orders asneeded.Assist with the preparation of marketing materials.Other duties as assigned.REQUIREMENTSHigh School Education (some HS education required)Prior administrative experienceStrong customer service skillsExcellent telephone skillsGood problem-solving skillsProfessional appearanceIntermediate computer proficiency, with ability to use Microsoft OfficeSuite, email and internetRV resort office or hotel front desk experience, a plusPERKSAt Sun RV Resorts, you will be part of an industry-leading organizationwhere you will be challenged, inspired, rewarded and transformed. We placea high priority on our team members, and this is a big part of what sets usapart. We will ask you to give us your very best every day, and willchallenge you with interesting work, stretch assignments, a collaborativeand supportive work environment and plenty of learning and growth. Inexchange, we will reward you with an award-winning work environment andawesomePaid sick leaveOnline access to view and update personal information, review paystubs,annual W2s, and moreParticipation in company-wide SunRewards programTeam Member Perks and Benefits Program with hundreds of discounts on thingslike mobile phone service, travel, retail, and moreAccess to hundreds of online learning modules via Sun UniversityVacation RV site rent discounts at SunRV Resorts nationw ide

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