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Sun Communities Attractions Supervisor in Southfield, Michigan

Attractions SupervisorJellystone Larkspur Camp Resort (JLS)Do you enjoy working outdoors? Join our team at Sun RV Resorts and embark onan exciting new opportunity! We are looking for anAttractions Supervisor tohelp ensure the safety and quest satisfaction of the aquatics and ropes courseamenities at one of our RV resorts. If you enjoy working outdoors with thepublic, we want to talk to you!OVERVIEWAs an Attractions Supervisor you'll assist with overseeing the day-to-daysales, customer service and operational tasks of the water park and ropescourse, including financial management, sanitation and safety. You'llalso supervise individual water park and rope course team members.JOB DUTIESMonitor quality of water park and ropes course operations and team members ona daily basis.Assist with managing the day-to-day operations to maximize financial success.Ensure guest and team members follow all standard operating procedures, toensure safety.Implement and maintain operating procedures, manuals, check lists andsafety standards; ensure exceptional service and experience delivery.Assist with handling guest inquiries and complaints in a timely andprofessional manner.Perform water park and ropes course opening and closing duties.Supervise the condition, repair and appearance of all equipment; reportany malfunctions to the Attractions Manager.Assist with coordinating team member selection, training, scheduling anddevelopment of direct reports and ensure all team members comply withappropriate policies and procedures.Conduct daily team meetings to address operations and guest needs by settingclear goals and objectives for team members.Actively foresee, plan for and mitigate any hazards or risks associated withactivities.Ensure the highest level of cleanliness, organization, and care for thefacilities and all related equipment.Work as scheduled and as necessary in any position in the water park or ropescourse, and perform other duties as assigned.REQUIREMENTSHigh School Education (some HS education required)Prior experience with operations and management of aquatic centers, poolcomplexes, adventure courses or related recreational facility, a plusValid Lifeguard, First Aid, CPR and AED certifications, or ability toobtain these certifications within 90 days of hire dateCertified Lifeguard Instructor, Certified Pool Operator (CPO), orAquatic Facility Operator certification, preferredAbility to obtain required pool and ropes course certifications within 30 daysto 6-months of hire date, depending on availability of certification courseofferingsKnowledge of waterpark operations, procedures and safety systemsExcellent customer service and communication skillsAbility to walk and stand for long periods of timeDemonstrated leadership abilitiesBasic computer proficiency including the ability to use email and internetPERKSAt Sun RV Resorts, you will be part of an industry-leading organizationwhere you will be challenged, inspired, rewarded and transformed. We placea high priority on our team members, and this is a big part of what sets usapart. We will ask you to give us your very best every day, and willchallenge you with interesting work, stretch assignments, a collaborativeand supportive work environment and plenty of learning and growth. Inexchange, we will reward you with an award-winning work environment andawesomePaid sick leaveOnline access to view and update personal information, review paystubs,annual W2s, and moreParticipation in company-wide SunRewards programTeam Member Perks and Benefits Program with hundreds of discounts on thingslike mobile phone service, travel, retail, and moreAccess to hundreds of online learning modules via Sun UniversityVacation RV site rent discounts at SunRV Resorts nationw ide