Mercy Medical Center Clinton Supervisor Environmental Services - Full Time in Saint Joseph Mercy Health System Hospital Campus - Livonia, Michigan
Performs and supervises EVS related activities throughout various areas of the facility. Available to work the AM or PM Shift as needed. May coordinate the training and daily activities of the EVS Techs to ensure that the quality of cleanliness of the facility meets expectations. May participate in and administer performance evaluations for all direct report staff and participates in and makes recommendations for selection of applicants during the recruitment process. Assists with scheduling of staffing and coaching/retraining opportunities. May administer counseling/disciplinary action as warranted.
Performs all duties and functions of the department as needed (e.g. coverage for breaks, meals, absences, or high volumes). Demonstrates hands-on knowledge of procedures and processes unique to the department; demonstrates ability to readily acquire new knowledge. Demonstrates knowledge and skills to effectively interact with systems utilized by the department (e.g. Workforce Central, Healthstream, Excel). Coordinates and assigns work according to the levels of talents and skills required. Responsible for staff schedules, completing Kronos in the absence of the leader, plans work priorities and coordinates daily work activities of the department. Promotes tidiness and organization of team’s work area(s); coordinates acquisition and maintenance of necessary supplies and equipment operation. Evaluates work processes; identifies and makes recommendations for improvements; measures changes and assesses impact to the workflow. Gathers data to measure team effectiveness and productivity; prepares necessary reports or summaries of team activities. Provides a variety of statistical reports as requested. Provides ongoing review of policies and procedures and ensures compliance with all departmental, system and/or regulatory agency requirements. Knowledgeable in the content of safety/emergency procedures and monitors staff compliance with same. Provides accurate and timely performance feedback to team members. Provides input to leader for staff evaluations or performance issues. Assists the leader in identifying training and educational needs of the team; develops educational plans and assists in training. Assures continued competencies of team members related to annual departmental or system requirements, or due to change in workflow, system enhancements, and/or other environmental factors. Maintains personal competency by attending and participating in seminars and training sessions. Performs ad hoc projects and other duties as assigned by the LEADER. Performs as a liaison with other departments related to work processes. Encourages and fosters team empowerment in work activities; solicits input and feedback from team members. Serves as problem-solver and resource for the work team, keeping the LEADER apprised of issues. Performs duties in compliance with all federal, state and local regulatory requirements. Maintains good rapport and cooperative relationships. Approaches conflict and/or stressful situation in a constructive manner. Helps to identify problems, offer solutions, and participate in their resolution. Maintains the confidentiality of information acquired pertaining to patient, physicians, employees, and visitors to St. Joseph Mercy Hospital. Discusses patient and hospital information only among appropriate personnel in appropriately private places. Assumes responsibility for performance of job duties in the safest possible manner, to assure personal safety and that of coworkers, and to report all preventable hazards and unsafe practices immediately to management.
REQUIRED EDUCATION, EXPERIENCE AND CERTIFICATION/LICENSURE
Education: Requires a high school diploma or GED equivalent.
Experience: One to two year(s) related experience. Three to six months’ previous experience with computers.
REQUIRED SKILLS AND ABILITIES
Promotes excellent customer service skills at all time. Demonstrates good verbal and written communication skills and effective conflict management skills. Ability to provide employees instruction in and interpretation of departmental processes, protocol or procedure. Self-starter, ability to assume responsibility. Analytical skills necessary to make decisions, particularly in a leadership role to employees. Ability to work independently and to stay calm, act quickly, and follow policy and procedures in stressful situations. Demonstrates ability to acquire and implement new ideas and processes. Demonstrates critical thinking, problem solving skills, and works effectively in a stressful environment. Demonstrates the knowledge, skills, and terminology required of the work team. Demonstrates the organizational skills to create work plans and schedules.
Trinity Health's Commitment to Diversity and Inclusion
Trinity Health employs about 133,000 colleagues at dozens of hospitals and hundreds of health centers in 22 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Trinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.
Trinity Health is one of the largest multi-institutional Catholic health care delivery systems in the nation, serving diverse communities that include more than 30 million people across 22 states. Trinity Health includes 94 hospitals, as well as 109 continuing care locations that include PACE programs, senior living facilities, and home care and hospice services. Its continuing care programs provide nearly 2.5 million visits annually.
Based in Livonia, Mich., and with annual operating revenues of $17.6 billion and assets of $24.7 billion, the organization returns $1.1 billion to its communities annually in the form of charity care and other community benefit programs. Trinity Health employs about 133,000 colleagues, including 7,800 employed physicians and clinicians.
Committed to those who are poor and underserved in its communities, Trinity Health is known for its focus on the country's aging population. As a single, unified ministry, the organization is the innovator of Senior Emergency Departments, the largest not-for-profit provider of home health care services — ranked by number of visits — in the nation, as well as the nation’s leading provider of PACE (Program of All Inclusive Care for the Elderly) based on the number of available programs. For more information, visit www.trinity-health.org . You can also follow @TrinityHealthMI on Twitter.