Morley Companies Customer Service Agent in Saginaw, Michigan
style="text-align: center;"uSingle Company Job Fair/u style="text-align: center;"MORLEY COMPANIES style="text-align: center;"Will be at the style="text-align: center;"Great Lakes Bay Michigan WORKS! Service Center style="text-align: center;"312 E. Genesee Ave., Saginaw, MI 48607 style="text-align: center;"Conducting On-the-Spot Interviews style="text-align: center;"emOn/em style="text-align: center;"Thursday, August 02, 2018 style="text-align: center;"emFrom /em10:00 am emto /em3:00pmCustomer Service Agent (Monday- Friday, First Shift)Customer Service Agent Responsibilities:ulliHelp dealerships solve inventory and sales inquiries/liliInteract with customers to resolve vehicle questions/liliProvide excellent customer service while responding to and researching requests/liliEducate callers on company policies, procedures and specific vehicle features/liliAccurately record call details and make online updates/liliPromote a positive call center environment/li/ulCustomer ServiceAgent Benefits:ulliMedical, dental, vision and life insurance/liliRoom to advance in a growing company with a ldquo;promote from withinrdquo; culture/liliPaid training so you can become a leader in your field/liliPaid vacation and holidays/liliFun work environment ndash; event/sport/concert tickets, luncheons, team activities/liliFree on-campus gym with free classes and wellness incentives ndash; get paid to work out!/lili401(k) with a percentage matchedndash; free money for your future!/li/ulCustomer Service Agent Requirements:REQUIRED:ulliOne or more years of customer-service experience ndash; help desk or call center experience a plus/liliAbility to work within the centerrsquo;s hours of operation: 8 a.m. to 9 p.m. Monday through Friday (in one of the departments within this group, there are some Saturdays that go from 8 a.m. to 5 p.m. but not every group works Saturdays and those that do are rotated)/liliMinimum of high school diploma or GED/li/ulPREFERRED:ulliAssociate degree/liliUnderstanding/knowledge of the automotive dealership environment/liliFamiliarity with contact center/call center workflow processes to meet specific quality and productivity guidelines/targets/li/ulAbout Us:Morley has been serving customers for over 150 years and has thrived in fast-paced work environments, continually expanding business operations. We employ over 2,500 associates worldwide and have multiple locations across the United States. We are a leader in Meetings Incentives, Business Process Outsourcing, and Exhibits Displays. Our service-oriented team serves Fortune 500 brands in industries such as automotive, chemical, finance, insurance, health care, technology and communications.