Oakland University Volunteer Coordinator in Rochester, Michigan

Posting Details

Position Notes

No benefits associated with this position; this position reports to the Visitor Services Manager

Position Information

Minimum Qualifications

High School diploma or equivalent combination of years and experience. The Volunteer Coordinator is an intuitive and motivated individual with strong and effective communication skills who can anticipate the needs of visitors, volunteers, and staff.

  • Demonstrate positive interpersonal skills that promote open communication, friendliness, respect for all positions, maintenance of confidentiality, and contribute to success of the organization.

  • Communicates clearly in verbal or written methods, has strong management and organizational skills with effective time management and is comfortable multi-tasking.

  • Able to work efficiently with minimal supervision, is self-motivated and can meet deadlines.

  • Able to work effectively as a team member or leader.

  • Provides excellent customer experience and has effective problem solving skills.

  • Must have good teaching and interpersonal skills with children and adults, projecting a professional image.

  • Must have demonstrated ability to work well with supervisors, peers, and volunteers.

  • Must be able to work with students of all ages.

  • Basic computer competency including Microsoft Office (MS Word, Outlook, Excel, etc.).

Desired Qualifications
  • Experience volunteering and/or working in a museum or similar institution.

  • Experience managing volunteers and staff members.

  • Familiar with managing a budget.

Job Duties
  • Responsible for recruitment of volunteers, volunteer retention, and the administration and appreciation of the museum’s volunteer program. Lead for annual summer and Holiday Walk volunteer appreciation events

  • Maintain strong relationship with volunteers through effective regular communication.

  • Provide all visitors with excellent customer service

  • Interview prospective museum guides and admission clerks and make recommendations on seasonal requirements, staff schedules, and assignments.

  • Service as liaison between volunteers and Visitor services Manager

  • Assist with the scheduling and supervision of volunteers and docents.

  • Supervises docent volunteer and paid docent staff.

  • Compile statistics regarding volunteer participation.

  • Work closely with Director of Curatorial Services and Visitor Services Manager for docent orientation, training, and ongoing education/development of docent staff.

  • Monitor annual volunteer budget to ensure revenue budget met or exceeded and expense budget not exceeded.

Position Title: Volunteer Coordinator

Position Number: E43732

Requisition No.: TC02588

Salary Range/Pay Rate: $15/hour

Employee Group/Grade: Casual

Job Category: Casual /Temporary

Work Schedule: Casual (19hrs or less, No Benefits )

Shift/Days: 19 hours per week; Schedule may vary according to program needs. Requires working weekends as needed, especially between Thanksgiving and Christmas as well as summer touring.

Pay Schedule: Hour

Number of Hrs./Wk.: 19/hr weeks

Effective Date: 09/04/2018

Job Open Date: 09/04/2018

Open Until Filled: Yes