Methodist Children's Home Society Associate Director of Transitional Housing in Redford, Michigan
Associate Director of Transitional Housing
I. JOB SUMMARY
Under the direction of the Chief Operating Officer (COO) the Associate Director of Transitional Housing will serve as an important member of the agency’s leadership team and implement the strategic vision of the agency, working closely with the leadership team. The Associate Director of Transitional Housing will oversee the programs and services related to the MCHS Shelter and Teen Infant Parenting Program; additionally the Associate Director of Transitional Housing will work to develop strong community relationships to serve more children and families within these programs.
II. DUTIES & ESSENTIAL JOB FUNCTIONS
Work with the TIPS Supervisor, Shelter Program Supervisors and treatment teams to implement and oversee the Trauma-Informed Milieu Treatment within each program to ensure treatment modalities are integrated into the milieu and are in line with the agency’s treatment philosophy, standards of care and the treatment goals for individual residents, families and groups.
Work with the Program Supervisors and various other Program Directors and Department Heads to oversee the interface among the various services/departments and the treatment teams in both programs to meet clients emotional, physical, and basic needs within the guidelines of the highest standard of care.
Manage the operations of the Shelter and TIPS program and enforce best practice models to ensure that the programs are functioning within the rules, regulations and guidelines set forth by the State of Michigan, DHHS , MCHS and COA.
Establish and maintain department systems, records and reports; recommend, develop and implement new approaches, policies, and procedures for continual improvement of department services.
Establish and oversee administrative procedures to meet the program goals and objectives set by the Chief Operating Officer.
Oversee the program staff and volunteers to ensure that they are functioning within the requirements of their job duties; provide guidance, training, assistance, and support to staff when needed, including planning for staffing, performance management, professional development, adjusting workloads as necessary, and addressing and resolving complaints to create a climate of teamwork and motivation; directly manage the Shelter Supervisors and TIPS Supervisor and be able to effectively perform the duties of a Shelter Supervisor, TIPS Supervisor and/or a Direct Youth Worker/TIPS Worker to fill in as needed in those roles.
Act as staff expert for the program; work with the program staff regarding department or program licensing/certification rules, licensing complaints and rulings to ensure ongoing compliance with all agency, licensing, contractual, and legal obligations and requirements.
Maintain organizational efficiency by ensuring productivity of organization management and structure.
Demonstrate commitment and passion for MCHS’s mission, vision, and core values.
Perform all other duties as assigned by the CEO or COO.
III. BASIC COMPETENCIES
Education and Experience:
A Master’s Degree in human behavioral science such as Social Work (MSW) or related discipline where 25% of the course credits earned toward the degree are in human behavior sciences.
Five (5) years’ experience as a supervisor in a residential, transitional housing, or inpatient setting working with serious emotional disorder (SED) at-risk youth between the ages of 7-17.
Must meet the State’s Moral Character standard.
Experience with a mental health or behavioral health agency.
Strong computer and software applications (MS Office).
Child welfare trends, locally and nationally.
Mental and behavioral health trends, locally and nationally.
Program planning and evaluation.
Strategic and tactical planning.
Skills and Abilities Needed:
Strong verbal and written communication skills to interact effectively with agency staff, government officials, and other external stakeholders.
Ability to demonstrate leadership and integrity.
Motivate, develop, and direct people as they work, motiving individuals to improve performance.
Manage time and multiple priorities; meet deadlines.
Develop evaluation tools to support quality improvement efforts and assist in analyzing data.
Develop and implement policies and procedures over programming and contribute to administrative policies and procedures.
Hands-on approach to establish and maintain effective working relationships with government entities, other agencies, and the public.
Handle sensitive and confidential situations and documentation.
Possess excellent writing and organizational skills to prioritize and coordinate multiple activities, problems, and crisis situations concurrently.
Be collaborative and flexible, with a strong service mentality.
Possess a high degree of personal accountability, responsibility, and independent decision-making abilities with the skills to plan, organize, develop, implement and interpret programs, goals, objectives, policies and procedures of the organization.
Work flexible hours, when needed, which may include some evening and weekends.
IV. JOB SETTING
The work environment described here are representative of those that an employee will typically encounter during a normal shift. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
V. Other Information
MCHS is an equal opportunity employer where employment is based upon personal capabilities and qualifications without discrimination because of race, ethnicity, religion, sex, age, marital status, national origin, disability, sexual orientation, veteran status, or any other protected characteristics as established by law. This policy extends to all policies and procedures related to the recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. Furthermore, this description is a summary of the responsibilities, duties, skills, experience abilities, and qualifications associated with this position. It is not an exhaustive list and may be changed at any time at the discretion of the CEO. Employment is still considered at-will in which MCHS may with or without notice, with or without reason terminate employment. MCHS reserves the right to modify job duties or job descriptions at any time.