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ManpowerGroup HR Generalist in Plymouth, Michigan

JOB DESCRIPTION

OVERVIEW:

This is a hands-on role that is responsible for HR administrative tasks for US Salaried employees. Bringing a strong customer service focus, the HR Generalist will be responsible for supporting employees with general HR inquiries, and managing transactions related to the complete life cycle of an employee. This role will identify opportunities to increase efficiency in service delivery by focusing on continuous improvement of HR processes.

CORE RESPONSIBILITIES:

Routine HR Inquiries, Activities and HRIS Transactions

  • Handle all routine HR inquiries within SLA and escalate as necessary, managing to completion

  • Conduct HR activities including orientation, leaves of absences, exit meetings, etc.

  • Process HRIS transactions within SLA, ensuring data integrity and quality

  • Serve as the primary point of contact for guidance on HR policies, processes and self-service tools to employees and managers, escalating when necessary to internal COEs and external resources

  • Participate and assist with campus events.

  • Lead initiatives such as Service Awards, United Way, Cristo Rey etc.

  • Assist with departmental HR projects and initiatives as needed

  • Maintain employee documentation within Workday and conduct periodic audits

  • Assist with unemployment claim management and personnel data requests

  • Assist with immigration processes and paperwork such as required postings, supplying information requested by HRBP or legal counsel

Other Duties

  • Define, develop, and maintain concise documentation for procedures, work processes and reports.

  • Collect, analyze, and prepare visual HR related information such as the preparation of scorecards and dashboards as warranted

  • Perform root-cause analysis using data, identify performance gaps and suggest process improvements that can streamline and improve customer service

Qualifications:

  • Bachelor's Degree in HR or related field

  • Minimum 2 years HR experience is preferred

  • Previous experience in a customer service role is preferred

  • Strong foundation in Microsoft Office Suite

  • Experience using HR systems including Workday

  • Knowledge of federal and state regulatory and compliance requirements impacting HR processes including disability and discrimination laws - FMLA, ADAAA, USERRA etc.

  • Sense of urgency and drive to complete tasks

  • Approachable and customer focused

  • Ability to work independently and keep workload organized

PRIMARY LOCATION

Central Tech Unit Plymouth MI

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

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