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Advia Credit Union Manager of Commercial Services- Lending in Parchment, Michigan

What you should know about the role

The Manager of Commercial Services – Lending will be responsible for providing leadership to the commercial lenders, developing the team to optimal performance. In addition, he or she will function as a lender, developing new and existing business relationships with the overall objective of increasing member relationships and profitability while maintaining and improving asset quality for the credit union. This position supports efforts to meet the strategic goals of the credit union, including providing outstanding service to internal and external members as defined by living and demonstrating the core values of the credit union; Act with Integrity, Drive Progress, Build & Strengthen Relationships and Keep People at the Core.

What you should know about Advia

Advia is a fast-growing Credit Union that is positioned in the top 3% of credit unions across the United States with nearly 2 billion in assets. We offer very similar product and services as the big banks with a focus on saving our members money while providing financial advantages. We are rooted in our communities and believe we have a responsibility to give back outside of our four branch walls through volunteering and charitable donations. The work environment at Advia is fast-paced, performance based and fun infused. We certainly live by the saying “work hard, play hard.” As an employee of Advia, you can expect regular and constructive feedback, development opportunities, great benefits, excellent co-workers and engaged managers.

As a Manager of Commercial Services - Lending, you will have opportunities to:

  • Work at your desk and have on-site visits with local businesses

  • Manage your day-to-day work flow

  • Use your passion for lending to encourage and coach employees

  • Make dreams come true for small businesses by offering unique financial solutions

  • Leadership and Development of Employees

-Manages direct reports to maximize productivity, efficiency, and the potential of the human assets of the company, including; monitoring staff performance, coaching, counseling, training, assuring compliance with regulatory requirements and organizational mission, values, policies and work rules. Appraise performance and provide recommendations for promotion, disciplinary action and termination, as appropriate.

-Provide ongoing coaching, training and resources needed to achieve goals. Coordinate internal and external resources to ensure efficiency and achievement of results; establish and drive goals based on assessments and company objectives.

  • Business Development

-Develop and expand commercial client base by calling on current members to expand existing relationships and calling on prospects to identify opportunities for new relationships.

-Collect and analyze financial information, initiate loan application requests and coordinate processing and closing of loans. Cross-sell products and services to meet member needs and expand relationships.

-Develop centers of influence and actively participate in community events to generate awareness and business leads.

-Maintain tracking of opportunities, successes, and pipelines.

  • Relationship Management

-Assist members with questions and concerns and resolve member issues that arise.

-Manage existing loan portfolio to required standards, maintaining a high-quality asset base, including timely renewals of loans, monitoring payments and collections, and updating financial information as required.

  • Other Management Duties

-Understand and execute to company objectives; support and assist in implementation of strategies for all business lines.

-Interpret short and long-term effects of sales strategies on company performance.

-Collaborate with management team to develop strategies to meet objectives, increase market share, maintain member satisfaction, and improve overall performance.

Physical Requirements

Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 4-6 hours per day. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance.

Working Conditions

Must be able to routinely perform work indoors in climate-controlled private office with minimal noise.

Mental and/or Emotional Requirements

Must be able to perform job functions independently and work effectively either on own or as part of a team. Must be able to plan and direct the work activities of self and others. Must be able to read and carry out various complicated written and oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.

Acknowledgement

Nothing in this position description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not a contract and should not be construed as a guarantee of employment for any specific period of time. Advia Credit Union is an Equal Opportunity Employer and does not discriminate against employees or applicants based on race, color, religion, sex/gender, national origin, disability, age, or any other category protected by law.

Experience

Eight years to 10 years of similar or related experience, including preparatory experience.

Education/Certifications/Licenses

A college degree.

Interpersonal Skills

The ability to motivate or influence internal or external senior level professionals is a critical part of the job, requiring a significant level of influence and trust. Obtaining cooperation and agreement on important outcomes via frequently complex, senior level dialogues, as well as a professional level of written communication skills are essential to the position.

Other Skills

Exceptional written and verbal communication skills.

Ability to motivate and influence executive-level personnel both inside and outside the company.

Ability to handle escalated member service issues and resolve them in a professional and timely manner.

Compliance with all applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.

Travel to multiple branches and business member locations is a necessity in this role, requiring a valid driver’s license and method of transportation.

Occasional evening and Saturday hours required for management duties and community or company events. Occasional overnight travel may be requested.

ID: 2021-2982

External Company URL: adviacu.org

Street: 550 S. Riverview Dr

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