Allied Solutions Manager, Bond Office in Niles, Michigan

Manager, Bond Office, Niles, MI


Back to All Open Positions

Company Description

Allied Solutions is one of the largest providers of insurance, lending, and marketing products to financial institutions in the country. It is our goal to work with our clients every step of the way, utilizing technology-based solutions that are customized to fit their needs. With more than 4,000 clients nationwide and offices in more that 14 states, we have grown progressively and we've recently exceeded 1,000 employees. If you're a person who thrives in a fast-paced, team-based, diverse environment and you enjoy helping others through personalized service, Allied Solutions could be the perfect fit!

Job Description

Provides supervision, work direction and administrative support to Bond RVP’sJob Duties and Responsibilities:

  • Supervision of office staff, work direction and management of bond department administrative workflow

  • Provide administrative support to the Bond Regional Vice Presidents

  • Special projects as assigned (Office Moves, Technology Upgrades, etc)

  • Works with Bond staff to create and update proposal presentation materials, semi-annual and annual client review presentation materials, client Risk Alerts and training materials as needed.

  • General administrative and client support, including but not limited to:

  • Receiving and handling phone inquires by clients and other associates

  • Handling mail and greeting visitors as-needed

  • Maintaining filing system

  • Maintaining office supplies

  • Coordinates and communicates with Vice President-Risk Management/Claims

  • Serve as a main contact and liaison for clients for

  • “First-call-for-help”

  • Support and troubleshooting of program implementation and administration issues

  • Create policies and procedures for all job duties and update regularly as necessary

  • Cross Train employees to fill in when someone is out of the office

  • Other duties as assigned

Qualifications (Education, Experience and Certifications):

  • Requires 4-6 years related experience with 2-3 years in a supervisory role preferred

  • Must be a self-starter, able to work independently with little supervision

  • Strong management experience including minimum typing of 55 wpm, proficiency in Microsoft Word, Excel, PowerPoint, electronic calendaring, proofreading and formatting; knowledge of Lotus Notes software applications a plus

  • Ability to independently manage competing priorities with minimal direction

  • Ability to handle time-sensitive issues and maintain the highest level of quality

  • Excellent telephone, written and verbal communication skills and professionalism

  • Ability to use discretion when dealing with sensitive and confidential information

  • Strong organizational skills to prioritize and coordinate multiple projects

  • Knowledge of financial services products and services is a plus

  • High School diploma/GED required

  • Ability to read and apply commonsense understanding to simple instructions, short correspondence, oral/written instructions and memos

  • Ability to effectively and professionally present information in one-on-one and small group situations to customers, clients and other employees of the organization

  • Ability to add, subtract, multiply and divide in all unites of measure, using whole number, common fractions and decimals

  • Ability to learn quickly

  • Strong attention to detail

  • Minimal physical effort required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that typically with less than 10 lbs. (e.g., papers, books, files and small parts, etc.). Moderate dexterity – regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination

Benefits of Joining our Team

We offer our employees a robust compensation package! Our comprehensive benefits include: medical, dental and vision insurance coverage; 100% company-paid life and disability coverage, 401k options with company match, three weeks PTO by the end of the first year and much more. Allied proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels. Our diverse business portfolio allows employees broad career options with the advantage of staying with the same organization.