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Central Michigan University COORD/USER SERVICES in Mt Pleasant, Michigan

The Coordinator of User Services manages User Services employees and functions. This 12-month position supervises 4.5 permanent employees and oversees the library's service desks, stack maintenance activities, building spaces, and events. Develops and provides user-centered, forward-thinking services that support Central Michigan University faculty, staff, students and affiliates. Plays a lead role in assessing the library's service offerings, monitoring trends in academic library public service practices, and developing innovative practices which position the CMU Libraries for a successful future. img src="https://analytics.click2apply.net/v/RD1lektjXow4s7jCPkJl" brbrBachelor's degree. Three years of supervisory experience of full-time staff, either in a library or other setting. Two years of library experience. Familiarity with computer software and systems such as MS Office, student information systems, and integrated library systems. Ability to communicate effectively and clearly in oral and written communications. Strong interpersonal skills, including the ability to interact with others with respect and empathy. Demonstrated commitment and experience providing excellent and user-centered public service. Demonstrated creative and innovative problem-identification and problem-solving skills. Demonstrated ability to work collaboratively and independently. Commitment to inclusion, equity, and to serving the needs of a diverse population. em /emem"CMU, an AA/EO institution, strongly and actively strives to increase diversity and provide equal opportunity within its community. CMU does not discriminate against persons based on age, color, disability, ethnicity, familial status, gender, gender expression, gender identity, genetic information, height, marital status, national origin, political persuasion, pregnancy, childbirth or related medical conditions, race, religion, sex, sex-based stereotypes, sexual orientation, transgender status, veteran status, or weight (see http://www.cmich.edu/ocrie)."/em brbrPI133522910