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CSIG Holding Company Office Manager - Hospice in Milford, Michigan

Office Manager

Laurus Hospice

Milford, MI

Our employees come first. Period. We have grown our business with this mindset; it is the basis of everything we do: Employee First. We are one team, with one plan and everyone is included. This means we move forward together, always leading with empathy and viewing all decisions through the lens of every employee.

Position Summary:

The Office Manager is responsible for maintaining and overseeing aspects of the office, including human resources. This role is the heart of the office by organizing office operations, preparing payroll, and overseas general human resource responsibilities such as maintain employee files, assisting with new employee orientation and assists leaders to drive a high performance culture. This position is exempt.

Required Experience for Office Manager:

  • Proven experience as an Office Manager, Front Office Manager, or Administrative Assistant

  • Knowledge of Office Manager responsibilities, systems and procedures

  • Proficiency in MS Office (MS Excel and MS Outlook, in particular)

  • Familiarity with using EMR’s

  • Assisting with medical billing and coding management, with the framework of an EMR

  • Familiarity with email scheduling tools

  • Excellent time management skills and ability to multi-task and prioritize work

  • Attention to detail and problem solving skills

  • Excellent written and verbal communication skills

Strong organizational and planning skills in a fast paced environment

  • High School Diploma, additional qualification as an Administrative Assistant or Secretary preferred


  • Oversees maintenance of accurate record system, evaluates effectiveness of programs and recommends appropriate modifications.

  • Oversees organization and updating of personnel files. Is responsible for keeping all personnel files updated in an organized, efficient manner. Notifies Agency Administrator when staff does not cooperate with updated information.

  • Responsible for answering telephones, taking accurate messages with a high degree of confidentiality.

  • Responsible for patient care and staff scheduling. Prepares schedule on a weekly basis.

  • Prepares clinical records, in advance, for patients coming into service with the Agency. Always has at least 10 clinical records ready for use when new referrals occur.

  • Prepares applicant files, in advance, for new applicants.

  • Responsible for all mail coming into and going out of the Agency.

  • Promotes an effective system of communication throughout the Agency.

  • Responsible for all filing within the Agency. Uses a high degree of accuracy when filing in patient records and personnel records.

  • On-boards new employees by verifying I9 documents and provides welcoming environment on employees first day.

  • Acts as liaison between Agency Administrator and staff.

  • Maintains and enhances professional expertise through education/organizational activities. Schedules in-services for Staff as requested by the administrator. Schedules speakers when necessary.

  • Prepares periodic reports as requested by the Agency Administrator.

  • Keeps ongoing tally of current patients and staff members. Completes reports re: patient admissions and discharges as requested by the Agency Administrator.

  • Performs other duties as assigned by the Agency Administrator.


External Company URL: http://www.csigholding.com

Location: US-MI-Milford

Street: 1150 Atlantic St