Mercy Medical Center Clinton TSLC_Server PT PM - Ltc_V10230 in McAuley - Muskegon, Michigan
The primary purpose of your job position is to provide assistance in all dining service functions as directed and in accordance with established policies and procedures.
Disclaimer: The following statements are intended to describe the general nature and level of work assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the individual in this position. Other duties may be assigned as deemed necessary or appropriate by management.
Know, understand, incorporate, and demonstrate the Mission, Vision, Values and Guiding Behaviors of Trinity Health and Trinity Senior Living Communities in behaviors, practices, and decisions. Consistently demonstrate (leads by example) Sanctuary Values to all internal and external customers (residents, visitors, volunteers, and associates.) Create and maintain an atmosphere of warmth, propagating a calm environment throughout the community. Execute assignments in a culture that is shared and collaborative across all divisions within TSLC. Perform all assigned tasks in accordance with our established policies and procedures, and as instructed by your supervisors. Follow work assignments, and/or work schedules in completing and performing your assigned tasks. Ensure that all dietary procedures are followed in accordance with established policies. Prepare food etc., in accordance with sanitary regulations as well as our established policies and procedures. Develop and maintain a good working rapport with inter-department personnel as well as with other departments within the community to assure that food service can be properly maintained to meet the needs of the residents.. Serves meals timely and that are palatable and appetizing in appearance. Performs proper setting of tables. Set up meal trays, food cards, dining room, etc. Serves resident meals in the dining room, private dining room and delivers trays to resident’s rooms/apartments. Perform dishwashing/cleaning procedures. Assure that utensils, etc. are readily available for next meal. Follow safety regulations and precautions at all time. Assist in daily or scheduled cleaning duties, in accordance with established policies and procedures. Ensure that department is maintained in clean and safe manner by assuring that necessary equipment and supplies are maintained. Attend and participate in scheduled training, in-service training, mandatory annual in-service training and educational classes as required/needed. Report occupational exposures to blood, body fluids, infectious materials, and hazardous chemicals in accordance with the community policies and procedures
High school diploma or equivalent, preferred. On-the-job training provided. Previous experience in food service preferred. Must maintain the care and use of supplies, equipment, etc., and maintain the appearance of dietary service areas; must perform regular inspections of dietary service areas for sanitation, order, safety and proper performance of assigned duties. Previous experience working in long-term care or with the geriatric population preferred. Must possess superior customer service skills and professionalism. Must possess outstanding verbal and written communication skills as well as follow oral and written instructions. Ability to adapt to ongoing change and work in a fast-paced, customer-driven environment. Possesses interpersonal and relationship building skills to work in a cross-functional team as well as the ability to work with residents based on their cognitive ability. Self-starter, highly motivated with a high productivity level. Possesses a high degree of personal accountability, responsibility and strong decision making abilities. Must possess the ability to plan, organize, develop, implement and interpret programs, goals, objectives, policies and procedures of the organization.
PHYSICAL AND MENTAL REQUIRMENTS AND WORKING CONDITIONS
Must be able to adapt to frequently changing work parameters. Must be able to see, hear and smell or use prosthetics that will enable these senses to function adequately so that the requirements of this position can be fully met. Primarily works inside with frequent kneeling, crouching, reaching, lifting, sitting, walking, bending and lifting. Must be able to push, pull, move and or lift a minimum of 25 pounds to a minimum height of 3 ½ feet and be able to push, pull, move and or carry such weight a minimum distance of 10 feet. May be necessary to assist in the evacuation of residents in emergency situations.
Physical mobility that includes movement from place to place.
Physical agility, that includes ability to maneuver body while in place.
Dexterity of hands and fingers.
Coordination, including eye-hand, hand-foot.
Must possess the above ability with or without the use of prosthetics that will enable adequate functionality so that the requirements of this position can be fully met.
Subject to exposure to noise, infectious waste, diseases, conditions, etc. including TB, HIV, HEP B viruses. May be subject to the handling of and exposure to hazardous chemicals. Must be able to speak, read and write the English language in an understandable manner. Must be able to relate to and work with ill, disabled, elderly, emotionally upset and at times hostile individuals within the community. Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public. Must not pose a direct threat to the health or safety of other individuals in the work place. Must be able to cope with the mental and emotional stress of the position. Must meet the general health requirements set forth by the policies of this community, which include a medical and physical examination. May be required to work beyond normal working hours, on weekends and other positions temporarily when necessary and may be subject to call back during emergency conditions. May be required to work on shifts other then those which originally hired.
I have read this job description and fully understand the requirements set forth therein. I hereby accept the position of Server and agree to perform the identified essential functions in a safe manner and in accordance with the community’s established policy and procedures. I understand as a result of my employment, I may be exposed to blood, body fluids, infectious diseases, air contaminants, and hazardous chemicals and the community will provide me instruction on how to prevent and control such exposures. I further understand I may also be exposed to Hepatitis B Virus and that the community will make available to me, free of charge, the Hepatitis B Vaccination.
Associate Signature Date
Trinity Health's Commitment to Diversity and Inclusion
Trinity Health employs about 133,000 colleagues at dozens of hospitals and hundreds of health centers in 22 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Trinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.
Trinity Health is one of the largest multi-institutional Catholic health care delivery systems in the nation, serving diverse communities that include more than 30 million people across 22 states. Trinity Health includes 94 hospitals, as well as 109 continuing care locations that include PACE programs, senior living facilities, and home care and hospice services. Its continuing care programs provide nearly 2.5 million visits annually.
Based in Livonia, Mich., and with annual operating revenues of $17.6 billion and assets of $24.7 billion, the organization returns $1.1 billion to its communities annually in the form of charity care and other community benefit programs. Trinity Health employs about 133,000 colleagues, including 7,800 employed physicians and clinicians.
Committed to those who are poor and underserved in its communities, Trinity Health is known for its focus on the country's aging population. As a single, unified ministry, the organization is the innovator of Senior Emergency Departments, the largest not-for-profit provider of home health care services — ranked by number of visits — in the nation, as well as the nation’s leading provider of PACE (Program of All Inclusive Care for the Elderly) based on the number of available programs. For more information, visit www.trinity-health.org . You can also follow @TrinityHealthMI on Twitter.