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Sault Tribe of Chippewa Indians Players Club Clerk in Manistique, Michigan

POSITION SUMMARY:The Players Club Clerk, under the direction of the Players Club Supervisor or Shift Manager/Director of Player Development, is responsible greeting customers, promoting, enrolling and explaining the benefits of the Player's Club Program to Casino patrons/customers. The Players Club Clerk provides attentive, cheerful and professional service to all customers, both internal and external, striving to always exceed their expectations and provide excellent customer service.ESSENTIAL FUNCTIONS:u (includes, but is not limited to, the following)/uulliInputs and updates player information on a daily basis into a player tracking computer database./liliDistributes coupons, packages, Kewadin Credits to hotel guests, bus groups and Casino patrons/customers./liliAssists with the daily operation of the weekly promotions such as random player picks, announcing winnersrsquo; names, giving out prizes and overall running the weekly/daily promotion./li/ulADDITIONAL RESPONSIBILITIES:u (includes, but is not limited to, the following)/uulliComplies with all Company and departmental policies and procedures./liliAttends required meetings and trainings./liliKeeps up-to-date and provides customers with information on Casino wide promotions and entertainment information./liliAll other job related duties as assigned./li/ulCONTACTS: Immediate peers, peers in other departments, immediate supervisor/manager, managers in other departments and customers.PHYSICAL REQUIREMENTS:Position sedentary with primarily sitting/lifting of maximum of 10 pounds. Physical factors include constant typing; frequent standing, sitting, use of near vision, typing and hearing; occasional walking. Working conditions include frequent exposure to noise, air quality and dimly lit conditions. Potential hazards include frequent client contact and infectious exposure.REQUIREMENTS:Education: High School diploma or equivalent preferred.Experience: N/ACertification/License: Must under a Criminal background investigation done under the rules of the National Indian Gaming Commission. Will be required to complete and pass pre-employment drug testing.Knowledge, Skills and Abilities: Must have knowledge of or have the ability to learn about the Northern Rewards Club and the benefit

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