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SOURCECORP BPS, Inc. DBA Exela Technologies Manager, Print on Demand in Livonia, Michigan

Position: Print ManagerPosition Type: Non - ExemptLocation: Livonia, MI, 48154Schedule: TBDDuration: Permanent - Full Time POSITION SUMMARY:Aid Regional Site Manager or Operations senior management in establishing production standards and goals related to the Productivity, Quality and Control of the site's operating environment. Ensure that the tools and processes to measure performance of all associates, including supervisors and production managers, are in place and functioning. Ensure direct reports and their teams are executing their designated roles effectively and in line with site standards. Responsible for security and general physical upkeep of the site and all TransCentra assets within the site. Act as deputy for Regional Site Manager responsibilities (e.g. financials, vendor payment approvals, site-wide communications, goal setting, etc.) for coverage purposes as needed. DPS Client Services function may report into this position. DUTIES AND RESPONSIBILITIES: ulliEnsure all site staff receives clear communication on site standards and goals./liliGuarantee all associates receive timely and regular feedback, coaching and corrective action regarding their performance./liliAct as first level escalation for production issues on which Supervisors and Production Managers require assistance./liliProvide direct leadership to direct reports and their teams. Provide "lead by example" leadership to non-direct reports within the site./liliRepresent site on client tours and calls as needed./liliResponsible for daily capacity management including volume forecasting and labor staffing/liliFacilitate and coordinate site audit inspections for SAS70 and clients/liliResponsible for site facilities management and local vendor management/liliDaily management reporting/liliExecute continuous, quantifiable performance improvements in Productivity, Quality and Control./liliFoster a work environment that values diversity, accountability, respect for others and performance results./liliFulfill "people management" duties for direct reports and ensure those same duties are fulfilled by those direct reports for their teams./liliEnsure staffing/recruitment needs are met in coordination with Human Resources./liliAct as deputy to Regional Site Manager as required including, but not be limited to, financial management (i.e., budget forecasting, PL variance reporting, vendor payment approvals, etc.), goal setting, and delivery of site-wide communications (i.e., monthly meetings, coordination for disaster recovery, etc.)/li/ul EXPERIENCE AND QUALIFICATIONS:ulliMinimum of seven (7) years of management experience in a financial transaction production environment required; at least 3 of which at the Assistant Manager/Production Manager or Site Manager level./liliMinimum of five (5) years Retail Lockbox processing experience is preferred./liliBachelor's degree in Business or a related discipline is preferred. Equivalent years of additional 'management' experience may be substituted on a case-by-case basis./li/ul KNOWLEDGE, SKILLS AND ABILITIES:ulliExceptional leadership experience, including staff development, innovation and strategic planning in operations./liliStrong project management skills with ability to execute plans on time and with desire