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Valassis Communications, Inc. Graphic Media Technician - 22454 in Livonia, Michigan

Graphic Media Technician - 22454DESCRIPTION/RESPONSIBILITIES:Rewardsmiddot; Take charge of your future with our generous 401K savings plan with company match, which is vested from day one.middot; Participate in our company wide well-being program that also serves to lower your annual health insurance premiums.middot; Explore new education opportunities with our Tuition Reimbursement Plan which covers up to $5,250.middot; We offer work-life flexibility, meeting personal obligations along with professional success.Job Title: Graphic Media TechnicianPosition Summary: Utilize technical knowledge and skills to effectively process client supplied media products according to Valassis specifications. Accurately produce high quality media files ready for production or distribution. Support Valassis core values through daily performance behaviors.Key Duties / Responsibilities:* Process Files: Interprets and validates accuracy of work requests received from internal clients. Preflight client files. Fulfills instructions on work requests through making requested adjustments to client files. Perform simple and complex typesetting. Gathers and assembles client files electronically and prepares for production or distribution. Checks production files against client supplied files and work instructions. Produces hard and soft copy proofs. Maintains a base knowledge of internal Valassis processes and products through compliance of standard operating procedures. Maintains a base knowledge of Valassis product specifications and limitations and has ability to educate clients on graphic service requirements and specifications. * Communication: Communicates directly with internal clients as requested, to make recommendations on resolving issues, and provides technical assistance to increase their knowledge of Valassis artwork specifications and quality. Interacts with clients, and outside vendors, in a professional manner. Communicates effectively with internal partners and or Sales to resolve questions/issues about client supplied material in a timely manner. * Issue Resolution: Identifies and troubleshoots file/workflow issues to resolve problems and eliminate obstacles. Owns the escalation of issues as appropriate until resolved. Effectively collaborates with internal partners to find a mutual solution on challenging situations.* Internal Reporting: Maintains daily updates on their personal productivity by utilizing necessary means of tracking.* Product-Line Specific Functions: Performs additional product-line specific tasks as assigned.* Training: Create, communicate and train on standard operating procedures.Valassis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.Applicants who have disabilities may request that accommodations be made in order to complete the selection process by contacting our Recruiting Coordinator, Kathryn Narowitz at .