JEA Senior Living Receptionist in Lansing, Michigan
Who are We?: As a JEA Senior Living community and certified Great Place to Work®, we are an established and dedicated senior living care provider, where every team member takes great pride and responsibility in creating Meaningful Moments® for our residents. We strive to make each resident interaction positive, meaningful, and unique to them. Through an in-depth understanding of our resident’s life stories, we are able to Honor their Experience of Aging and create an environment that feels just like home. If you are interested in building your health care career, providing holistic care for our residents and their families, and would like to see what our community has to offer, apply online and join our amazing team. Certified by our employees as a Great Place to Work® for our 2nd Year in a row! * 93% of our associates shared “My work has special meaning; this is not “just a job.” * 95% of our associates shared “People celebrate around here” * 94% of our associates shared “I’m proud to tell others I work here” * 91% of our associates shared “People care about each other here” Apply via our Indeed ad or Visit our Careers Page to see other available opportunities. Questions about the application process? Come visit us and our staff will be happy to assist you Job Highlights * Generous PTO Policy * An employee engaged Scheduling system * Employee Appreciation events; Attendance Programs, New employee Referral Program * Medical, Dental, Vision, Supplemental Benefits * 401K Retirement Plan: Purpose: Responsible for providing assistance to the Administrator, Office Manager, Director of Nursing and Activity Director, as well as answering phones and assisting residents, family members and potential clients as needed. Minimum Eligibility Requirements: * High school diploma or equivalent. * A desire and willingness to learn new systems. * Prior work in reception or customer service preferred. * Must be able to read, write and follow oral and written directions at a level necessary to accomplish the job and communicate effectively through written information. * Must possess strong organizational skills, and be detail oriented, but flexible in order to accommodate the fluctuating needs of the facility. * Knowledgeable on the computer and able to operate Microsoft Office. * Ability to represent the facility in a positive and professional manner. * Must be able to work effectively in an individual or team setting. * Must be able to perform duties and responsibilities (Essential Job Functions) with or without reasonable accommodation. Essential Functions: * Answering the phones and referring to the appropriate department or person. * Greet residents, families, guests, and staff in a courteous and professional manner. * Communicate effectively between departments for special events, vendors, guest meals, visitors, outside providers, and inquiries. * General office duties including typing, filing, distribution of mail and other duties as assigned. * Guide tours, fill out inquiry forms and introduce prospective residents to the appropriate manager on duty, if needed. * Follow Marketing guidelines for phone inquiries and guided tours. * Accept rental payments and issue receipt if requested.