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McLaren Health Care Medical Assistant Receptionist in Lansing, Michigan


Position Summary: Responsible for a variety of tasks from administrative work to patient and physician support tasks at physician offices, medical clinics and other facilities. Performs or assists in a variety of medical procedures and tests in the examination and treatment of patients, including but not limited to vital signs, procedures, various treatments, administering medications and performing venipuncture. Provides customer service and administrative/clerical support including managing the phones, patient registrations, insurance co-pays and verifications, billing and bookkeeping.

Essential Functions and Responsibilities:

  1. Obtains and records patient medical histories, vital signs, test results and other information for medical records while maintaining strict confidentiality.

  2. Performs daily administrative activities including answering phones, scheduling, patient check-in and check-out, updating patient medical records, coding and filing out insurance forms, handling billing and bookkeeping, arranging follow-up laboratory/diagnostic tests.

  3. Prepares treatment rooms for clinical examinations and assists practitioners with medical procedures and other patient care.

  4. Delivers compassionate support, attention, and assistance to patients and families.

  5. Ensures compliance with all health care regulations, including HIPAA and OSHA.




  • High school diploma or equivalent.

  • Graduation from a medical assistant program.

  • BLS Certification.


  • Medical assistant certification.

  • One (1) year of experience in a medical setting.

Equal Opportunity Employer ofMinorities/Females/Disabled/Veterans.

Job: Service/Support

Primary Location: Michigan-Lansing-Ing Reg Med Cent Penn

Employee Status Regular

Job Type Standard

Schedule Part-time

Req ID: 21003907