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Kelly Services Customer Service Agents in Lansing, Michigan

Check out thisGREATdirect hire position forCustomer Service Agents in Lansing, MIDirect HireRemote work optionsPay: $14/hourShift:1st and 2nd shift availibleFun, energetic, environmentJob Description:Interact with customers to provide information and to process inquiries about accounts, products and services.Troubleshoot technical issues related to computer/tablet/cell phone applications according to established department policies and protocolsRespond to and process inbound calls, real-time chat communications, emails and make outgoing callsCommunicate special marketing offers to VIP customersProvide timely feedback to company regarding service failures or customer concernsMaintain customer confidentialityAdopt and promote company valuesRemain current on all new developments and procedures regarding department and company protocols.Work according to set goals and targetsHave fun!

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