Ascension Health Patient Access Representative - Surgery in Kalamazoo, Michigan
We Are Hiring
This role will focus on scheduling for the surgery department at Borgess. The position will be approximately 50% remote and 50% on-site. Typicaly hours are 8:30am to 5pm Monday through Friday.
What You Will Do
Communicate with patients, participants and staff to accurately schedule patients for prescribed procedures. Perform clerical and reception duties associated with patient registration.
Gather necessary demographic, insurance and clinical information from patient and enters into appropriate database. Seek appropriate resources to resolve issues about the type, date or location of prescribed procedures.
Schedule patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinate and communicate schedules.
Assist with coordination of activities related to insurance pre-certification/authorization.
Provide counseling to patient, participant or their representative regarding pre-service requirements and instructions.
What You Will Need
- High school diploma or GED required.
Why Join Our Team
Equal Employment Opportunity Employer
Ascension Borgess is an equal opportunity employer (EEO) and affords equal opportunity to all associates and applicants without regard to race, color, religion, national origin, gender identity, sexual orientation, age, physical or mental disability, veteran status, genetic data, or other legally protected status.For further information regarding your EEO rights, click on the following link to the “EEO is the Law” poster:http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdfEEO is the Law Poster SupplementPlease note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.
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