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Samaritas Lead Case Aide - Foster Care - FT - Kalamazoo, MI in Kalamazoo, Michigan

Job Summary

Under the direction of Case Manager Supervisor, provides staff supervision, and coordinates schedules and work activities for Case Aide staff in accordance with applicable contractual and regulatory requirements ad accreditation standards.

Duties and Responsibilities

  • Provide day-to-day leadership and support to Case Aides. Lead team meetings and provide initial and on-going training to staff.

  • Maintain current knowledge of applicable program requirements to ensure effective coordination of daily work schedule for case aides in assigned program. Monitor and adjust work schedule for case aides to meet client needs and service delivery requirements; facilitate scheduling changes in a timely manner. Track Case Aide hours worked to ensure attainment of budgetary and program delivery requirements.

  • Provide liaison/coordination for foster care Case Managers, supervisor and Case Aides to address daily needs and changes.

  • Coordinate and provide supervision and transportation for foster children to and from medical appointments or family visits. With assigned case manager, assist with transport for client placements and/or replacements to clinics and other agencies.

  • Supervise children during appointments either at home, office, or at other appropriate sites.

  • Observe, document, and report to Case Managers activity related to child, foster, and birth parents in accordance with center and division policy and contract requirements.

Job Qualifications

Education, Training, and Licensure/Certification

  • High School Diploma required.

  • Associate’s degree in human services or related field preferred.


  • Two years’ direct experience in a child welfare or related service setting.

  • Supervisory experience preferred.

Knowledge Skills and Abilities

  • Excellent organizational skills.

  • Ability to work with minimal direct supervision.

  • Ability to read, write and speak fluent English. Demonstrated ability to communicate clearly, effectively, and professionally both verbally and in writing. Bilingual in the language of persons served.

  • Strong leadership skills with ability to complete short and long-term goal setting.

  • Ability to communicate expectations clearly and to effectively utilize a teamwork approach with staff at all levels.

  • Ability to work in team relationships with other professionals from various community groups, agencies and disciplines.

  • Ability to effectively manage crisis situations and solve problems; uses de-escalating techniques.

  • Willingness and ability to demonstrate compassion, non-judgmental attitude, and empathy towards persons served. Ability to deal constructively and appropriately with client.

  • Ability to be culturally sensitive and relate to multi-problem families

  • Basic math skills with ability to add, subtract and multiply.

  • Ability to utilize basic word processing and specific computer software applications.

Additional Work Requirements

  • May be required to work extended hours.

  • Unrestricted valid driver’s license with good driving record. Reliable personal transportation suitable for safely transporting persons served; proof of current automobile insurance.

Physical and Mental Requirements

  • Ability to move freely about.

  • Ability to lift/carry small children, and restrain older children up to 100 pounds.

  • Near visual acuity; hand-eye coordination; hand and finger dexterity.

At Samaritas, we ask you to join us - to “Be The Rock That Starts The Ripple”. A ripple of transformation in the individual lives of the 15,000 people we help each year, and a ripple of positive change throughout our community. Our team is growing at Samaritas! We are seeking more Rocks to join our team. We are always looking for additional employees who want to make a big impact and have a lot of fun doing so as part of an enthusiastic, collaborative team. We want you to be our rock!

We walk with people in need, offering hope and compassion while upholding their dignity, advocating for equality and justice, and seeking creative solutions with those who place their trust in us.

For a Samaritas video preview please click on our video link: https://vimeo.com/344133081

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Requisition Number2021-6729

Employee TypeFull-Time

Hours Per Pay Period80


Work HoursVaried

Weekends and/or Holidays RequiredNo

On Call RequiredNo

Position LocationUS-MI-Kalamazoo