R1 RCM Assessment Lead – Program Management Office in Kalamazoo, Michigan

Assessment Lead – Program Management Office

Kalamazoo, MI 49007 USA

Set your sights on a role making a real difference in the healthcare system. We’re looking for a self-motivated Assessment Lead professional to join our team. We have a relentless focus on driving results for our customers and enabling them to invest more into patient care; in turn, this allows us to continue to grow our company and your career.

The Assessment Lead will be responsible for assessing current processes and assisting in transitioning these processes to the Shared Services. This person will assess volume, provide staffing analysis, complete project plans and prepare assessment documentation. This position will be accountable for all aspects of a given project as assigned by the Manger or Director of the Program Management Office (PMO). This includes following project plans, assessment of current and additional book ministries, analysis and monitoring of outcomes as well as supporting a successful partnership with our customers. The Assessment Lead will assist the Project Manager to oversee the scope of a project work plan, including assisting in gathering information, customer visits and preparation of assessment documentation. They may also assist the Training Lead in delivering the documentation and training to the appropriate Patient Facing Shared Service (PFSS) department(s). The

Assessment Lead will report directly to the Project Manager of the Program Management Office (PMO).

The successful candidate will need extensive experience in Microsoft Office products, be a self-motivator, good listener, observant and a team-player.

Your day to day role will include:

  • Assists in managing day-to-day aspects of a project and scope.

  • Creates and executes project work plans and revises as appropriate to meet changing needs and requirements.

  • Identifies customer resources and develops staffing analysis and requirements for Patient Facing Shared Services.

  • Prepares action items and deliverables to present to Customers and management.

  • Effectively applies our methodology and enforces project standards.

  • Minimizes our exposure and risk on projects.

  • Ensures project documents are complete, current, and stored appropriately.

  • Travel to Customer locations to assess current state and propose future state requirements.

  • Assist in preparation of policies and procedures.

  • Supports training team to ensure transition(s) are effective and timely.

  • Works with our IT organization in order to implement any and all technology requirements for transitions.

  • Effectively able to transition project plan and documentation to our team in operations.

You Have:

  • Experience leading project planning and running detailed operations.

  • Experience in a fast growing environment with limited budgets and resources.

  • Excellent interpersonal and team skills, extremely collegial.

  • Entrepreneurial mindset.

  • Demonstrated resourcefulness and good judgment.

  • Hands-on, get-the-job-done orientation.

  • Outstanding communications skills, written and oral.

  • Ability to multitask while maintaining specific attention to details.

  • Flexibility to travel a minimum of 25% of the job without a lot of notice.

  • Constantly seeking opportunities to apply best practices.

It would be great if you also have:

  • Bachelor’s degree in Business Administration, Medical Administration or related field.

  • Background in healthcare.

    We offer:

R1 RCM (R1) is changing healthcare by infusing operational discipline and proprietary technology in hospital financial processes. We are an industry leader; we are the only independent organization with a comprehensive service and technology offering for hospital revenue cycle management, and we have achieved leading outcomes for our customers.

  • A strong financial performing, growing organization that will keep you on your toes with new ideas, changes and opportunities to learn and grow in abundance.

  • A culture of excellence, driving customer success so they can focus on improving patient care and on giving back to the community.

  • A Total Rewards package which may include such things as: competitive compensation package, the ability to choose from a comprehensive benefit program mostly funded by R1 that includes medical, dental, vision, flexible spending accounts, commuter benefits, life and disability insurance, along with work life balance programs including paid time off for personal time, illness and volunteering, and we offer a retirement savings plan and continuing training and development and so much more!

Sound like you? Let’s talk!

About R1 RCM:

R1 is a leading provider of revenue cycle management services and Physician Advisory Services to healthcare providers. We are the largest independent end-to-end revenue cycle provider and have the longest operating history in the revenue cycle industry. R1’s objective is tobethe one trusted partner to manage revenue so providers and patients can focus on what matters most. Our distinctive operating model and values includes people, processes, and sophisticated integrated technology/analytics that help customers realize sustainable improvements in their operating margins and improve the satisfaction of their patients, physicians, and staff. We are dedicated to transforming the commercial infrastructure and patient experience in healthcare.

Category: Operations-Shared Services-FCC