Performance Food Group Customer Service Representative in Holt, Michigan
Customer Service Representative
Responsible for assisting all customers with order entries and any inquiries regarding the company. In addition, responsible for keeping all customers satisfied and happy with the company as their distributor and to accommodate them as best possible. Solves customer problems and deal with a variety of concrete variables in situations where standardization exists. Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.
Input customer orders.
Input customer credits.
Input order and invoicing information accurately and in a timely manner.
Assist customers with orders and problems. Contact vendors and requests samples for customers.
Provide informative and professional assistance when working with the public, customers, vendors, and co-workers.
Perform administrative responsibilties such as checking faxes and mail on a daily basis, writing sample requests and special orders when necessary.
Attend training and Customer Service meetings.
Performs other related duties as assigned.
Address Line 1:
3909 Holt Road
Holt, Michigan (MI)
Full Time / Part Time:
Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy (http://pfgc.com/Policy) ; (2) the "EEO is the Law" poster (http://pfgc.com/Poster) and supplement (http://pfgc.com/Supplement) ; and (3) the Pay Transparency Policy Statement (http://pfgc.com/PayTransparency) .
Required Education: High School Diploma/GED or Equivalent Experience
Required Experience: 6 - 12 Months
Customer service, call center and / or related area.
Preferred Education: High School Diploma/GED or Equivalent Experience
Preferred Experience: 1 - 2 Years
Customer service, call center and / or related area within foodservice industry.
Vistar customers are everywhere people work, play and shop. Vistar is America’s leading candy, snack and beverage distributor with over 25 distribution centers delivering everything from popcorn to healthy meal replacements anywhere in the United States. Our success is rooted in working closely with our suppliers and customers to stay ahead of the latest snacking trends. Vistar has thrived by innovating, exceeding customer expectations and fostering a collaborative culture built on teamwork, doing what’s right, and giving back to the communities we do business in.
Eby-Brown is a leading national distributor to the convenience industry, delivering award-winning foodservice and merchandising, valuable technology, and indispensable insight to more than 10,000 c-store retailers across North America. At Eby-Brown, convenience distribution isn’t just what we do, it’s all we do. Headquartered in the suburbs of Chicago, we are one of the largest wholesalers in the industry, wholly-focused on convenience stores. Our service area encompasses 21 states, working from 10 distribution centers in Florida, Georgia, Illinois, Indiana, Kentucky, Michigan, North Carolina, Ohio, Pennsylvania and Wisconsin.
Click Here for Benefits Information (https://pfgc.com/Careers.aspx#benefits)
Performance Food Group
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