Robert Half Finance & Accounting Customer Service Manager in Holland, Michigan

Customer Service Manager Robert Half is working with a company in need of a Customer Service Manager to ensure great customer service is provided to customers. As the Customer Service Manager, you will schedule staff to provide adequate service and assist in ordering / scheduling various inbound or outbound shipments. This successful company is looking to add a Customer Service Manager that is customer focused and works well independently within a team atmosphere. If you feel you are the right fit, please email your resume to joel.bode@roberthalf.com or call Joel Bode at 616.454.9444 today! Responsibilities: ? Provide customer service and support on inbound and outbound product. ? Assist customers with information on products and order status. ? Review and approve all customer invoices prior to release. ? Provide customer support regarding invoicing, disputes, investigations and invoicing corrections. ? Process invoices and sales transactions and resolve any issues with billing and/or vendors. ? Assist with customer communications, mailings and price list distributions. ? Utilize vendor websites for shipping and invoice information. ? Provide training so all CSRs have a complete understanding of pricing structure to be able to provide support on all pricing coverage as needed. ? Assist with monitoring inventories, working with location managers to see that adequate product needs are met. ? Assist with all inventory needs such as cut offs and planned inventories. ? Perform other duties as needed or assigned.

Robert Half Finance & Accounting, the world's leader in specialized financial staffing, provides exciting full-time opportunities in the areas of accounting, bookkeeping, finance, audit, taxation and more. We pioneered the professional staffing industry, and we've been successfully matching professionals with employers since 1948. Our proven proprietary processes, along with our relationships in 325 locations worldwide, allow us to provide you unparalleled access to exciting career opportunities. But don't take our word for it. Our company has appeared on FortuneĀ® magazine's list of "World's Most Admired Companies" since 1998, and 9 out of 10 of our customers would recommend our service to a colleague.

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Req ID: 02220-0010531171

Functional Role: Billing Supervisor/Manager

Country: USA

State: MI

City: Holland

Postal Code: 49424

Compensation: $40,000.00 to $55,000.00 per year

Requirements: ? Associate degree in accounting, business, or related field or relevant work experience. ? 5 plus years of customer service experience. ? 2 plus years of supervisory or leadership experience. ? Proficient in Microsoft Office (Microsoft Excel, Microsoft Word, Outlook). ? Must be able to sit, stand, bend, kneel, and lift up to 20 pounds. ? Bookkeeping or Accounting experience ? Customer Service experience