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Spectrum Health Medical Assistant Ambulatory Resource Center in Hastings, Michigan

dir="LTR"Job Summary dir="DEFAULT" dir="LTR"Provides clinical support to health care professionals to ensure the delivery of quality health care services. dir="DEFAULT" dir="LTR"Essential FunctionsdivulliFacilitates efficient and effective patient flow including preparing the patient for the visit/admission, and providing specific services and education as determined by the providers in accordance with licensure and policy./liliPerforms necessary administrative duties that assure all information is current and updated. Includes maintenance and monitoring of electronic health record in basket./liliMaintains and cleans environment, work area, equipment, and communicates any equipment malfunctions to appropriate department/unit personnel./liliGreets and communicates with patients and significant others in a manner consistent with caring and respect. Communicates, collaborates and anticipates the needs of the other members of the health care team in order to ensure continuity and quality of care and coordination of services./liliCollects and monitors patient data, reporting patient data and patient needs as directed. Documents care consistent with documentation guidelines, and patient chargeable items/services according to standards./liliEnsures that processes and services are continuously monitored for quality, cost effectiveness and efficiency. Engages in process and quality improvement activities. Makes and implements recommendations to improve operational efficiency and to implement new services for areas of responsibility./liliEngages in continuous study of the entire professional field, including best practices, to maintain the professional competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities. Completes required continuous training and education, including department specific requirements./li/ul/div