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Ch Robinson Worldwide, Inc. Operations Representative in Grand Rapids, Michigan

As an bAccount Coordinator/b , you play a critical role in executing business for our customers. You'll build relationships with customers and partner with Account Managers and Capacity teams to ensure customers' needs are met. You will leverage our proven processes and innovative technology platform to manage shipments and solve challenging problems for our customers. This role provides an excellent opportunity to start your career at C.H. Robinson, with opportunities to grow in Operations, Sales, and Account Management.brOur commitment to you begins on day one with our dynamic and comprehensive onboarding program. This interactive training will jumpstart your knowledge of our company and industry, help you excel here and ensure your proficiency in our systems and processes. The training will be a mix of activities, self-guided learning, as well as in-office coaching and mentoring. You will come out of this experience ready to be a part of our success and a high performing member of our team.font class="bold"bspanResponsibilities:/span/b/fontulliRespond to customers with a sense of urgency to provide an excellent customer experience./liliProactively identify opportunities to improve operational efficiency. /liliBuild and develop relationships with customers to ensure continued partnership./liliCommunicate shipment updates proactively and accurately ensuring a customer centric approach./liliAnalyze customer inquiries and provide quality and timely insights and updates to your customers./liliLeverage C.H. Robinson's global technology platform, Navisphere, to generate reports, analyze load data and exceed customer expectations./liliNetwork internally with Account Management and Capacity teams./li/ulfont class="bold"bspanRequired Qualifications:/span/b/fontulliHigh School degree or GED equivalent/li/ulfont class="bold"bspanPreferred Qualifications:/span/b/fontulliValues a diverse and inclusive work environment/liliProficient in Microsoft Office (Word, Excel and Outlook) and strong internet skills/liliAbility to persuade, motivate, influence and negotiate with others/liliAbility to work in a team environment, while also delivering independent results/liliExcellent verbal and written communication skills/liliCommitment to executional excellence and outstanding customer service/liliStrong prioritization and multi-tasking skills/liliBachelor's degree or continued education/li/ulbEqual Opportunity and Affirmative Action Employer/bspanC.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected./spanspanAffirmative Action /spanspanspanspanspanspanspanspanspanspanspanspanspan class="WNF2"Employer/EOE/M/F/Disabled/Veteran /span/span/span/span/span/span/span/span/span/span/span/spanbBenefits/bdivspanWe are proud to offer a top-tier benefits package, including medical, dental, vision, life and disability insurance, prescription drug coverage, paid parental