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Acrisure LLC Microsoft 365 Engineer in Grand Rapids, Michigan

Acrisure is the fastest growing insurance brokerage firm in the U.S. with nearly 400 Agency Partner locations globally. We are a committed network of entrepreneurs dedicated to providing specialty insurance programs, risk management services and unique products for an ever-growing market. Our team is comprised of innovative, talented individuals who are the driving force of the success we have experienced and continue to achieve in this fast-paced industry.

The Microsoft 365 Engineer helps plan for and drive adoption of Microsoft Office 365 and Modern Workplace technologies. This is a foundational position and a technical leader over a group of engineers to take business need and transform it into tasks and projects.

Essential Duties and Responsibilities:

  • Research, develop, and deploy Microsoft 365 solutions, including delivering proof of concepts

  • Design, Plan and Execute Office 365 migrations including Exchange Online, OneDrive, SharePoint Online, and Skype/MS Teams

  • Design and plan for Identity Management (ADFS, Azure, Other) and Directory Sync supporting O365 workloads

  • Work collaboratively with internal stakeholders to maximize O365 functionality and user experience

  • Stay current on Office 365 features and capabilities including availability, reliability, performance, monitoring, backup, and security

  • Lead technical discussions that drive decisions and implementation

  • Participates in compliance and security reviews as necessary including working closely with internal teams to build security, reliability, and scalability into the Office 365/Exchange architecture

  • Train internal IT staff on collaboration tools, policies, and best practices.

  • Independently analyze, solve, and correct issues in real time, providing problem resolution end-to-end.

  • Document solutions to simplify communication and establish foundational training.

This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.

Competencies:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

  • Bachelor's or Master's degree in computer science, information systems, business administration or related field, or equivalent work experience, required

  • Minimum of 5 years related work experience required.

Technology:

  • Significant hands-on experience in administering large O365 (Office, Exchange, SharePoint, MS Teams, Azure AD, Intune), Exchange hybrid environments

  • Strong Knowledge of Office 365 support technologies including but not limited to, Active Directory, DirSync, Active Directory Federation Services (ADFS), Azure Active Directory, Conditional Access Policies

  • Significant experience in administering Active Directory environments

  • Extensive experience in PowerShell and Scripting to support administration and automation of Active Directory and Office 365 Technologies (MSOL, Exchange Online, SharePoint and OneDrive)

  • Management of Intune policies for mobile device access leveraging work profiles on those devices.

  • Practical knowledge of SMTP routing, Active Directory/LDAP, DNS, Mail Routing, Exchange and SMTP Troubleshooting and Patch Management

  • Excellent verbal and written communication skills, including the ability to explain technical concepts and technologies to senior leaders

  • Implementation-level knowledge of Microsoft Infrastructure including Active Directory, Azure AD, Azure SSO and MFA

  • Experience and working knowledge with Microsoft Azure Infrastructure as a Service platform, including planning, configuration, optimization and deployment

  • Implementation-level experience with Microsoft InTune solutions

  • Working knowledge of Azure AD, RMS and Azure security related products

Other Qualifications:

  • Able to work independently and enjoy a high degree of interaction with team members

  • Ability to contribute to a collaborative environment by consistently demonstrating teamwork, high motivation, positive behavior and effort to achieve goals and objectives

  • Self-motivated and driven

  • Maintain a sense of urgency and ability to work with and meet deadlines

  • Demonstrate effective written and verbal communication, including the ability actively listen, and problem solve with minimal assistance

  • Demonstrates excellent time management and prioritization skills

  • Attention to detail and commitment to a high level of accuracy

  • The ability to multi task, prioritize, work independently, and use discretion surrounding sensitive information

  • Ability to maintain a professional demeanor and positive attitude

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Moderate stress due to regular deadlines and daily challenges.

  • High finger dexterity while typing documents and forms

  • Occasionally lift up to 20lbs.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Work is done in a temperature-controlled, non-smoking office.

  • Work stations are cubicles with moderately high sides.

  • The noise level in the work environment is usually moderate.

Together with our Agency Partners, Acrisure is reshaping the insurance industry. Be a part of that evolution and join the Acrisure community, either as part of our Home Office support teams or within one of our Agency Partners. Visit our website to see available job openings in insurance, accounting, account management, and more. https://acrisure.com/about-acrisure/careers/

To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure?s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting Acrisure?s Human Resources Talent Department.

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