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TEKsystems Desktop Support Technician in Grand Rapids, Michigan


TEKsystems has a client that is looking to fill a need for a talented, experienced IT professional for their team. Candidates will be responsible for all new technology deployment, desk side support that will work within their enterprise environment.


Microsoft Office, Desktop Support, Troubleshooting Hardware/Software, Deployments, Windows 7/10, Ip Address,

Active Directory, Break/Fix, Life Cycle Refresh, O365, desktop support, Customer service oriented

Top Skills Details:

  • Experience installing devices such as desktops and laptops

  • Experience with pc hardware troubleshooting and imaging at the end-user level

  • Proven work experience in providing end-user customer support in a professional enterprise environment

  • Strong customer service experience in an IT setting

  • PC/Network troubleshooting and deployment of PCs/laptops

Additional Skills & Qualifications:

  • Strong oral and written communication skills to interact with non-technical customers as well as technical staff and vendors are required.

  • Demonstrated ability to interact with many people of different professional levels.

  • Strong commitment to Customer Service with a great technical understanding

Experience Level:

Intermediate Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.