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Valley Area Agency on Aging Social Work Technician in Flint, Michigan

The Social Work Technician is responsible for assisting the Community Health Workers with day to day operations and may assist social workers with developing, organizing and conducting programs to prevent health barriers for seniors. Performance Responsibilities: ol liResponsible for tracking and monitoring assessments./li liResponsible for documenting assessments in the data management system./li liResponsible for keeping records organized and up to date./li liSubmit and review reports to the Supervisor./li liMake corrections to reports when errors are made./li liResponsible for answering the phones and troubleshooting calls./li liSchedule and cancel appointments for the Community Health Workers./li liAssist in developing, organizing and conducting programs for seniors./li liProvide information and/or refer clients to community agencies for services./li liBe knowledgeable about community resources appropriate to needs of the client./li liOther duties as assigned./li /ol Qualifications To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. liAssociates Degree in Social Work required./li liMinimum of two (2) years of experience working in the social work field preferred./li /ul Competencies To perform the job successfully, an individual should demonstrate and/or possess the following competencies: table tbody tr td width="362" Stellar customer service skills /td td width="210" High-energy /td /tr tr td width="362" Self-starter /td td width="210" Interpersonal skills /td /tr tr td width="362" Ability to speak and write clearly and concisely /td td width="210" Organizational skills /td /tr tr td width="362" Ability to multitask /td td width="210" Teamwork /td /tr tr td width="362" Ability to analyze, research, and interpret data /td td width="210" Confidentiality /td /tr tr td width="362" Ability to work with a diverse group of people /td td width="210" Flexibility /td /tr /tbody /table Language Skills Ability to read and comprehend simple instructions, correspondence, and memos. Ability to appropriately respond to simple common inquiries or complaints from customers, regulatory agencies, vendors, and/or members of the business community. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. lt