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Beaumont Health System Unit Secretary in Farmington Hills, Michigan

div buspanGENERAL SUMMARY/span/u/bbspan:/span/bspan /spanspanThe Unit Secretary coordinates the non-clinical aspects of patient care by managing communication and clerical tasks essential to the functioning of the unit./spanspan/spanspan /spanbuspanESSENTIAL DUTIES:/span/u/bspanspan /spanspan /span/spanspan /spanspan1. /spanspanPerforms unit clerical functions./spanspan2. /spanspanActs as a receptionist./spanspan3. /spanspanActs as an intradepartmental and interdepartmental liaison./spanspan4. /spanspanOrders and stocks office supplies, coordinates repair of office unit equipment./spanspan5. /spanspanAbility to demonstrate Beaumont Health customer service standards and behaviors in all aspects of job performance. /spanspan6. /spanspanReinforces hospital service recovery program and identifies customer service recovery opportunities./spanspan7. /spanspanMust at all times demonstrate courteous behavior, give clear directions, maintain high standards of personal appearance, introduce self by name and function, treat all customers with dignity, provide comfort, provide clear and adequate information, respond promptly to requests for service, maintain confidentiality, and be ambassadors ofspan /spanBeaumont Health./spanspan8. /spanspanConveys information completely and timely./spanspan9. /spanspanEffectively interacts with others./spanspan10. /spanspanDelivers excellent customer service by exhibiting the Beaumont Health Standards./spanspan11. /spanspanAssignments are organized and completed on time per policyrocedure./spanspan12. /spanspanMaintains accurate documentation pertinent to all records that is clear, concise, and timely, and adheres to the principles of confidentiality./spanspan13. /spanspanParticipates in staff meetings and in-services, as well as quality and safety activities./spanspan14. /spanspanPerforms other duties as assigned to meet the needs/objectives of the department./spanbuspanSTANDARD QUALIFICATIONS/span/u/bspan /spanspanTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily.span /spanThe requirements listed below are representative of the knowledge, skill and/or ability required.span /spanReasonable accommodations may be made to enable individuals with disabilities to perform the essential duties./spanspan /spanspanA. /spanuspanEducation / Training:/span/uspanspan /span/spanullidivspanHigh school diploma or GED equivalent./span/divlidivspanSpecialized Unit Secretary/Health Unit Coordinator training a" preferred./spanspan/span/div/li/li/ulspanB. /spanuspanWork Experience/span/uspan:span /span/spanullidivspanspan/span/spanspanOne year of clerical and/or customer service experienc