Henry Ford Health System Specialist - Contract Sourcing (Supply Chain Management) - Detroit in Detroit, Michigan
GENERAL SUMMARY: Under supervision of the Director, Strategic Sourcing and in accordance with established policies and procedures, the Contract Sourcing Specialist (CSS) is responsible for managing contracting activity in specific commodity areas, including administering activities and maximizing the benefits of the Henry Ford Health System Group Purchasing Program. In addition, the CSS participates in, and often leads, the value analysis process through coordination and participation from key cross-functional stakeholders including HFHS Sr. physician leaders, clinicians, and executive leadership as well as System vendor partners. Through the value analysis process, the CSS has responsibility for identifying and implementing strategies to drive system standards, product quality and cost containment while reducing variation. They manage preparation of requests for bids/proposals for purchases and contractual relationships. The Contract Sourcing Specialist meets with vendors to gather information and negotiate pricing and contracts; conducts analysis of cost savings and service data; and clarifies, interprets, and authors contract language. PRINCIPAL DUTIES AND RESPONSIBILITIES: 1. Utilizing the appropriate sourcing model, supports the coordination of Clinical Council materials and Value Analysis Teams for sourcing products, capital equipment and/or services. Takes into account quality, utilization, cost and other direct and indirect factors. Prepares reports on product research, standards and cost analysis for the Clinical and Leadership Councils and Value Analysis Teams. Recommends to key stakeholders the suppliers with whom orders are to be placed and contracts are to be negotiated and awarded. Gate-keeps and manages the introduction of new technology, and requests for new products and product selection exceptions. Arranges evaluation and/or trial of products prior to acceptance when required. Organizes and maintains files, records and reports relative to contracting activities. 2. Provides resources to Value Analysis Teams, Clinical and Leadership Councils and work groups to formulate product specifications used in bids and proposals. Sources to the contract expiration cycle for assigned categories to ensure savings opportunities are maximized, focusing on best return on investment of resources. Prepares and solicits Requests for Bids/Proposals and the receipt of quotations from vendors for supplies, services and capital equipment for Henry Ford Health System. Works closely with requesting department’s management to develop scope of services and write specifications for bid documents. Ensures bids include all contract language required by Henry Ford Health System. Contacts vendors to obtain competitive bids; analyzes bids and product / service information to determine and compare price structures, payment terms, availability, discounts, quality and the like. Negotiates with selected vendors and as such ensures HFHS obtains best possible combination of pricing, terms and conditions for products / services covered by contract. Collaborates with Legal Department to ensure all contracts negotiated are consistent with HFHS legal terms and conditions. Conducts quarterly Business Reviews with key vendors to manage vendor performance and contractual compliance. 3. Participates in process of identifying and conducting financial analysis of opportunities for process improvement related to the utilization of supplies, services and equipment. Prepares reports on value analysis process, cost savings, price fluctuations and interim project status. 4. Coordinates with the Supplier Diversity staff to help drive HFHS Supplier Diversity strategies. 5. Organizes and executes work with strategic purpose: to identify and prioritize based on the spend of commodities and services, to accomplish team-implemented savings goals by pursuing identified savings, persuading and influencing as necessary and where possible. Conducts quarterly Business Reviews with key vendors. Meets with Departments to coordinate review of product expenditures and capital resources to ensure conformity to applicable policies, procedures, and established contracts. Works with requesting department to determine specifications of capital equipment and consumable products, and solicits bids and proposals according to policy. Works to utilize capital budget process to identify opportunities for combined purchases as well as negotiation of longer term contracts, always striving for pricing discounts, value-added services, and rebates. 6. Analyzes economic impact of national group purchasing contracts. Utilizes GPO analytical tools. Establishes contracts and sources of supplies, services and equipment for commodities not covered by national group purchasing agreements or where national group purchasing agreement can be improved upon. Prepares contract pricing and details for MMIS and Electronic Data Clearinghouses. Works routinely with Procurement and Systems Support to ensure optimal, contracted pricing is utilized. 7. Establishes rapport with customers by responding quickly and effectively to remedy concerns in areas of responsibility and forwards other requests to appropriate channels. Monitors customer satisfaction throughout the term of the contract by meeting regularly with end user department(s) and intervening to drive vendor performance. Works closely with designated departments to implement contracts, coordinate product evaluations and changes, resolve contract issues and initiate claims against suppliers for unsatisfactory materials, services or equipment. Consistently promotes the sourcing process to ensure resources are applied for optimal return on investment. 8. Through above functions and activities, contributes meaningfully to Savings Targets and improvement of % on Net Patient Revenue. Utilizes Strategic Sourcing Tracking Tool to document project activity, customer and vendor meetings, contracts, and savings. 9. Maintains awareness of and incorporates into the contracting process guidelines, recommendations and requirements of regulatory (i.e. OSHA, MDPH, etc.) and accrediting agencies (i.e. JCAHO, AOA, etc.) 10.Performs as a resource regarding products, supply chain operations, contracting practices and the like. Informs personnel of contract developments and maintains accessible related written materials. 11.Participates in activities to increase work-related knowledge, professional expertise and delivery of quality contract services. Keeps abreast of market and product developments.
EDUCATION/EXPERIENCE REQUIRED: Bachelor’s degree in Business Administration, Healthcare Administration or related field. Three to five (3-5) years of progressively responsible experience in Contract Administration, preferably Healthcare Contract Administration, with a knowledge of Supply Chain Management concepts and principles. Must be able to forecast and prepare strategic work plans for sourcing activity. Strong organizational and project management skills with demonstrated experience successfully managing and leading multiple projects simultaneously through completion. Experience in developing and executing effective negotiating strategies with vendors; proven track record of driving consensus and decision-making on multidisciplinary teams.Strong verbal and written communication skills, as well as interpersonal skills and tact to work with a variety of System personnel and vendors at various levels within the organization. Must be able to gather, analyze, interpret and present data concisely into comprehensive, meaningful reports and/or presentations using various computer applications and software tools. Ability to work independently and within teams while practicing confidentiality, discretion and forethought. Must be able to remain calm and composed during confrontational situations.Overview Henry Ford Health System, one of the largest and most comprehensive integrated U.S. health care systems, is a national leader in clinical care, research and education. The system includes the 1,200-member Henry Ford Medical Group, five hospitals, Health Alliance Plan (a health insurance and wellness company), Henry Ford Physician Network, a 150-site ambulatory network and many other health-related entities throughout southeast Michigan, providing a full continuum of care. In 2015, Henry Ford provided $299 million in uncompensated care. The health system also is a major economic driver in Michigan and employs more than 24,600 employees. Henry Ford is a 2011Malcolm Baldrige National Quality Award recipient. The health system is led by President and CEO Wright Lassiter III. To learn more, visitHenryFord.com. Benefits Whether it's offering a new medical option, helping you make healthier lifestyle choices or making the employee enrollment selection experience easier, it's all about choice. Henry Ford Health System has a new approach for its employee benefits program - My Choice Rewards. My Choice Rewards is a program as diverse as the people it serves. There are dozens of options for all of our employees including compensation, benefits, work/life balance and learning - options that enhance your career and add value to your personal life. As an employee you are provided access to Retirement Programs, an Employee Assistance Program (Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness and access to day care services at Bright Horizons Midtown Detroit, and a whole host of other benefits and services. Equal Employment Opportunity/Affirmative Action Employer Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health System is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.