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Henry Ford Health System Medical Secretary - Supportive Oncology Services - full time in Detroit, Michigan

Be part of a team whose mission is to deliver empathic and exceptional care to patients and their families every day at the Henry Ford Cancer Institute (HFCI).

Join us for the opportunity to work in the brand new, patient-centered HFCI-Detroit Cancer Pavilion with a team takes care of the patient, and takes care of one another, no matter what.


Under direct supervision from a leader on the Leadership Salary Plan grade up to and including M07, provides medical operations support to appropriate clinical department(s) utilizing knowledge of medical terminology and procedures in a hospital, clinic or laboratory environment and conducts special projects as defined and assigned by department(s).


  • Manages confidential information for the department.

  • Prepare agendas and make arrangements for committee, board, and other meetings.

  • Takes dictation for a variety of medical reports from physicians; transcribes documents, compiles information for recording purposes and prepares reports.

  • Screens and directs telephone calls, schedules appointments and greets visitors/patients.

  • Coordinates Physician appointments and messages, relays messages to staff and Physicians and communicates with other departments as necessary.

  • Uses knowledge of medical terminology to transcribe patient information from written copy, electronic equipment, or verbal direction.

  • Attends staff meetings and records minutes. Answer telephones and direct calls to appropriate staff. Receive and route messages and documents to appropriate staff.

  • Provide administrative support, such as budget preparation, record keeping and reporting.

  • Types memos, correspondence, reports and various routine forms, and makes changes in grammar, punctuation or spelling as needed. Organizes workload to comply with deadlines and established priorities.

  • Maintains non-complex departmental record keeping and filing systems, including records related to personnel, payroll, attendance, work and purchase orders, and so forth.

  • Receives and screens visitors and telephone calls, and notifies appropriate personnel or records messages. Responds to general inquiries concerning department/unit activities and operations by relating to established policies and procedures.

  • Maintains department calendar. Schedules meetings and appointments. Makes routine travel or conference arrangements as necessary.

  • Opens, sorts, records and distributes mail.

  • Posts information to records and logs, maintains established files, and prepares various ad-hoc reports according to directions from supervisor.

  • Performs related general office duties, such as monitoring and ordering standard supplies, operating office copier, collating and assembling documents, accepting and delivering interdepartmental correspondence, and so forth.

  • May be responsible for performing duties such as typing patient related documents, gathering information from patients to relate to physicians, maintaining patient files, and scheduling patient for surgery, tests and appointments.

  • Performs other related duties as assigned or requested.


  • Requires a high school diploma or G.E.D. equivalent.

  • One (1) year of experience within a medical office setting preferred.

  • Literacy and experience working with Microsoft Software Programs required.

  • Previous experience scheduling appointments/maintaining calendars preferred.

  • Interpersonal skills necessary in order to communicate effectively with callers and visitors, and provide information requiring ordinary courtesy and tact.

  • Ability to distribute departmental mail and other materials.

  • Familiarity with medical terminology.


    Under the leadership of President and CEO Wright L. Lassiter, III, Henry Ford Health System is a

    $6 billion integrated health system comprised of six hospitals, a health plan, and 250+ sites

    including medical centers, walk-in and urgent care clinics, pharmacy, eye care facilities and

    other healthcare retail. Established in 1915 by auto industry pioneer Henry Ford, the health system

    now has 32,000 employees and remains home to the 1,900-member Henry Ford Medical Group, one

    of the nation’s oldest physician groups. An additional 2,200 physicians are also affiliated with the

    health system through the Henry Ford Physician Network. Henry Ford is also one of the region’s

    major academic medical centers, receiving between $90-$100 million in annual research funding and

    remaining Michigan’s fourth largest NIH-funded institution. Also an active participant in medical

    education and training, the health system has trained nearly 40% of physicians currently practicing

    in the state and also provides education and training for other health professionals including nurses,

    pharmacists, radiology and respiratory technicians. visitHenryFord.com.


    Whether it's offering a new medical option, helping you make healthier lifestyle choices or

    making the employee enrollment selection experience easier, it's all about choice. Henry

    Ford Health System has a new approach for its employee benefits program - My Choice

    Rewards. My Choice Rewards is a program as diverse as the people it serves. There are

    dozens of options for all of our employees including compensation, benefits, work/life balance

    and learning - options that enhance your career and add value to your personal life. As an

    employee you are provided access to Retirement Programs, an Employee Assistance Program

    (Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness, and a whole host of other benefits and services. Employee's classified as contingent status are not eligible for benefits.

    Equal Employment Opportunity/Affirmative Action Employer

    Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health System is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.