Amazon.com Services Inc Learning Principal Product Manager Enterprise Cus in Detroit, Michigan
This position can be remote, but candidates must be based near an AWS office location (Atlanta, Austin, Boston, Chicago, Cupertino, Dallas, Denver, Detroit, East Palo Alto, Herndon, New York City, Pittsburgh, Portland, San Francisco, Santa Monica, Seattle, or Tempe)brbrbrThe Team:brAWS is revolutionizing how companies build and deploy technology through powerful cloud based services. The AWS Training and Certification organization has a vision to accelerate the growth of AWS through seeding the IT market with hundreds of millions of highly-skilled AWS professionals by offering the leading cloud training and certification programs in the industry.brbrWe are an innovative, global organization with activities that support all services across AWS to deliver differentiated customer experiences. We provide a wide range of learning opportunities from initial cloud skills at education institutions, to career re-training, to in-depth proficiency for the experienced professional.brbrbrThe Role:brJoin our team as a product manager to create exciting learning products and services for AWS customers in the Enterprise segment. You will be responsible for helping Enterprises stay at the forefront of AWS Cloud innovation by acquiring, validating, and deploying skills so that they can successfully deliver on their business objectives.brbrYou will deeply understand Enterprise customer learning needs and define the end to end customer experience (content, technology, delivery). You will determine how to measure the customer experience and relentlessly drive improvements based on data. You will prioritize initiatives and create a roadmap to meet customer needs and partner cross-functionally to ensure the right customer experience is delivered.brbrKey responsibilities:br* Obsess over customer needs by meeting with Enterprise customers to understand their needs, use cases, and prioritiesbr* Innovate on behalf of Enterprise customers to identify and deliver the learning offerings, experiences, and curriculum needed to exceed their needsbr* Lead the creation of a product strategy and vision and seek alignment for that strategybr* Prioritize initiatives and create product roadmaps for learning offerings, experiences, and curriculumbr* Develop business requirements and user storiesbr* Work closely with curriculum development, technology, product management, marketing, and go to market teams to deliver resultsbr* Establish metrics and key performance indicators to manage the businessbr* Use metrics to drive improvement and innovationbr* Work with marketing and business development teams on the best way to share and position learning offerings with customersbrbrbBasic Qualifications/bbr* Bachelor's degree or higher in computer science, business, or related disciplinebr* Experience of 8+ years as a product manager or related rolesbr* Track record of shaping business strategy and roadmaps for technical productsbr* Ability to work cross functionally to launch and improve productsbr* Strong written communication skills and the ability to influence other teamsbr* Demonstrated strategic thinking skillsBR/Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.