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Konica Minolta Business Solutions Enterprise Engineer I All Covered Escalations in Detroit, Michigan

All Covered, IT Services Division of Konica Minolta Business Solutions (KMBS), is the leading national IT services company serving SMB to enterprise markets. Offering a wide variety of career opportunities, All Covered is an excellent choice for motivated IT professionals interested in a stimulating and progressive work environment.brWith over 1,000 employees across the U.S. and Canada, All Covered has a highly skilled team of professionals focusing on superior quality service delivery to our customers. We offer hands-on technical training on the most relevant technologies in the industry and career path advancement in all levels of the company.brPlease join us in our exciting growth and pursue a rewarding career with All Covered!divdivdivfont class="bold"Position Objective/font/divdivKonica Minolta currently has an exciting opportunity for an Enterprise Engineer I - Escalations!/div/divdivdivfont class="bold"Essential Job Functions/font/divdivulliReporting to the National Manager of Advanced Technology Solutions, the Enterprise Engineer I is expected to have a very high level of knowledge, and experience in their area of expertise - and to collaborate with their team of highly skilled professionals./liliThis team will support the business in both proactive and reactive work, establishing best practices, standards, and processes and propagating these throughout the organization./liliServe as a technical escalation point for the service organization - assisting engineers across the country in troubleshooting critical issues, coordinating vendor support, and bringing in various subject matter experts as appropriate./li/ul/div/divdivdivfont class="bold"Competencies (Knowledge, Skills and Abilities)/font/divdivulliEstablished track record in enterprise systems management./liliExperience working at an enterprise scale as well as architecting an enterprise architecture./liliStrong expertise with virtualization, servers, storage, networking and security./liliStrong business acumen and a drive toward business growth./liliExperience leading systems architecture, technologies and methodologies./liliDiscipline to work remotely and communicate clearly./liliFamiliarity with the small-medium business (SMB) market and mid-market./liliRelevant certifications to their area of expertise./li/ul/div/divdivdivfont class="bold"Experience, Educational Reqts and Certifications/font/divdivulliBS in Computer Science, Business or related job experience./lili10+ years of relevant experience in a progression of roles./li/ul/div/div/divKonica Minolta Offers:and#160;ulliOutstanding benefits package (including medical, dental, vision, life insurance)/lili401(k) plan with matching company contribution/liliGenerous holiday and paid time off schedules/liliOngoing professional development training/liliVisible, exciting work supporting sales of cutting edge technology and workflow solutions./li/ulKonica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.