The Auto Club Group Summer Temp Part-Time - AOB in Dearborn, Michigan

The Auto Club Group (ACG) provides membership, travel, insurance and financial services offerings to approximately 9 million members and customers across 11 states and 2 U.S. territories through the AAA, Meemic and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

  • Primary Duties and Responsibilities (details of the basic job functions): *

Provides a variety of services and support to members, customers and staff in assigned department on a short-term basis. Responsibilities will vary based on the area and support needed, to include clerical and administrative duties, as assigned. Participates in a team environment to provide high-quality service and support to members and staff.

  • Preferred Qualifications: *
  1. Valid driver's license

  2. Customer service in a fast-paced, sales-oriented environment

  3. Flexibility to support office processes and off-site event processes with the ability to stand and walk for extend lengths of time.

  4. Lifting requirement in some locations

Experience in:

  • Event planning and staffing

  • Supporting satellite office operations

  • Microsoft Office programs (e.g., Word, Excel, Outlook, etc.)

  • Minimum marketing, branding and sales experience

  • Work Environment *:

  • Works in a temperature-controlled office environment and off -site outdoor events (when needed).

  • May bend and/or stoop to perform filing functions

  • Required Qualifications (these are the minimum requirements to qualify): *

Qualifications/ Experience:

  • Customer service

  • Reliable transportation for travel to off site events and field branch support (when and if needed).

  • Ability to work evenings and weekends for special events.

  • Performing basic clerical functions including filing, maintaining records, and completing routine correspondence, forms and letters.

  • Able to lift 20 lbs or more for packaging and branch disbursements.

  • Using a PC for word processing,email and basic spreadsheet applications

  • Performing basic math calculations

  • Team building

  • Answering telephone and relaying messages

Knowledge and Skills:

  • Ability to learn branch or department administrative procedures and functions

  • Good verbal and written communication skills

  • Analyzing, researching and routine problem-solving skills

  • Ability to prioritize and complete multiple tasks concurrently

  • Basic math ability including addition, subtraction, multiplication, division and percentages

  • Organizational skills

  • Attention to detail

  • Ability to rotate within departments and among various functions to provide support and for training purposes.

The Auto Club Group, and all of its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

Job: *Customer Service

Organization: *Field Operations Region 1

Title: Summer Temp Part-Time - AOB

Location: MI-Dearborn

Requisition ID: 180000MR