The Auto Club Group Summer Temp Part-Time - AOB in Dearborn, Michigan
The Auto Club Group (ACG) provides membership, travel, insurance and financial services offerings to approximately 9 million members and customers across 11 states and 2 U.S. territories through the AAA, Meemic and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
- Primary Duties and Responsibilities (details of the basic job functions): *
Provides a variety of services and support to members, customers and staff in assigned department on a short-term basis. Responsibilities will vary based on the area and support needed, to include clerical and administrative duties, as assigned. Participates in a team environment to provide high-quality service and support to members and staff.
- Preferred Qualifications: *
Valid driver's license
Customer service in a fast-paced, sales-oriented environment
Flexibility to support office processes and off-site event processes with the ability to stand and walk for extend lengths of time.
Lifting requirement in some locations
Event planning and staffing
Supporting satellite office operations
Microsoft Office programs (e.g., Word, Excel, Outlook, etc.)
Minimum marketing, branding and sales experience
Work Environment *:
Works in a temperature-controlled office environment and off -site outdoor events (when needed).
May bend and/or stoop to perform filing functions
Required Qualifications (these are the minimum requirements to qualify): *
Reliable transportation for travel to off site events and field branch support (when and if needed).
Ability to work evenings and weekends for special events.
Performing basic clerical functions including filing, maintaining records, and completing routine correspondence, forms and letters.
Able to lift 20 lbs or more for packaging and branch disbursements.
Using a PC for word processing,email and basic spreadsheet applications
Performing basic math calculations
Answering telephone and relaying messages
Knowledge and Skills:
Ability to learn branch or department administrative procedures and functions
Good verbal and written communication skills
Analyzing, researching and routine problem-solving skills
Ability to prioritize and complete multiple tasks concurrently
Basic math ability including addition, subtraction, multiplication, division and percentages
Attention to detail
Ability to rotate within departments and among various functions to provide support and for training purposes.
The Auto Club Group, and all of its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
Job: *Customer Service
Organization: *Field Operations Region 1
Title: Summer Temp Part-Time - AOB
Requisition ID: 180000MR