Samaritas Supervisor, Preservation / Family Case Manager - PT - Lansing, MI in Charlotte, Michigan
Provides staff supervision and ensure appropriate services are provided in accordance with contractual and applicable service and accreditation standards.
Duties and Responsibilities
Ensure implementation of trauma informed services and intervention in accordance with applicable regulatory, contract, agency and center requirements.
Coordinate and facilitate the intake process and assignment of new cases to assigned staff.
Develop and maintain effective working relationships with administrators, referral sources and community partners.
Provide on-going leadership to staff in accordance with established policies and procedures. Partner with Human Resources in talent acquisition and retention efforts. Assist in preparation and implementation of relevant professional development, training and performance management. Facilitate team meetings and coordinate the daily activities of program.
Review, correct and assist in the writing of all reports, treatment plans and correspondence.
Audit case records to ensure completeness and compliance with prescribed services and contract requirements.
Participate in developing, implementing, and monitoring outcome measurements and processes to assure quality improvement related to service provisions.
Assist in the maintenance of information and data management systems by providing information and statistical reports as required.
Provide direct service as needed to ensure continuous agency supervision and service provision to clients and referral sources required by the contract funding bodies including meeting with each family referred.
Education, Training, and Licensure/Certification
Bachelor’s degree in human service field.
Master’s degree preferred.
Two years’ experience working with children and families.
Supervisory experience preferred.
Knowledge Skills and Abilities
Participate, as required, in a system of 24-hour availability to clients and referral sources; maintain flexible work schedule including carrying cell phone.
Ability to apply the Family Preservation models in intervention strategies with clients and families.
Ability to prepare reports, documents and summaries using prescribed format and conforming to all rules of punctuation, grammar, diction and style.
Ability to work with minimal direct supervision.
Ability to cultivate relationships with other professionals and coordinate resources as they apply to client needs.
Excellent oral and written communication skills with ability to speak, read and write fluent English.
Advanced knowledge of state and local human services systems and resources.
Advanced knowledge as it relates to human growth and development and the social environment.
Ability to effectively utilize computer software.
Strong analytical skills.
Ability to advocate for staff’s needs and program needs within the organization.
Additional Work Requirements
Scheduling flexibility with the ability to work extended hours, evenings and weekends if needed.
Valid driver’s license with good driving record; reliable ongoing personal transportation suitable for safely transporting persons served, current automobile registration and proof of automobile insurance.
Physical and Mental Requirements
Actively facilitates and participates in meetings with high level of concentration over extended periods of time; near visual acuity; hand-eye coordination; hand and finger dexterity.
Ability to lift and carry small children.
May need to physically restrain older children weighing up to 100 pounds.
At Samaritas, we ask you to join us - to “Be The Rock That Starts The Ripple”. A ripple of transformation in the individual lives of the 15,000 people we help each year, and a ripple of positive change throughout our community. Our team is growing at Samaritas! We are seeking more Rocks to join our team. We are always looking for additional employees who want to make a big impact and have a lot of fun doing so as part of an enthusiastic, collaborative team. We want you to be our rock!
We walk with people in need, offering hope and compassion while upholding their dignity, advocating for equality and justice, and seeking creative solutions with those who place their trust in us.
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Samaritas is an Equal Opportunity Employer: M/F/Vets/Disabled
Hours Per Pay Period48
Weekends and/or Holidays RequiredYes
On Call RequiredYes