Bamp;L Information Systems Software Support Representative in Bridgman, Michigan

Do you have an inquiring mind? Do you like helping people? Do you like being "in the know"?Then you might enjoy working at BL Information Systems! We need computer-savvy, customer service-minded folks with a team player attitude to help our clients succeed. BL Software Support Representatives are the first line of support to customers with questions about accounting process, inventory woes, scheduling issues and other ERP related concerns. How can you succeed as a Software Support Representative? Have an inquiring mind, be interested in continuous learning, and have the ability to multi-task in a fast paced environment. Experience with accounting, ERP, or manufacturing systems is preferred and a college degree is a plus. This list of expectations and duties is not all-inclusive:Primary ExpectationsulliHelp customers via email or phone with software challenges/liliTroubleshooting of customer reported issues/liliWork with R D and Professional Services department to support customers/li/ulSpecific Knowledge and SkillsetsulliBasic understanding of manufacturing business processes/liliExcellent communication skills (written and verbal)/liliProficient in Microsoft Office products/liliProficient in Windows operating system/li/ulInterested in joining our Stevie Award winning customer service team as a Software Support Representative? E-mail your cover letter with a resume to a href="mailto:careers@blinfo.com" target="_blank" rel="noopener"careers@blinfo.com/aVeterans are encouraged to apply for BL Information position openings. BL Information Systems is an equal opportunity employer.______________________________________________________Benefits to working at BL.....Located near the beautiful Michigan shore, nestled in the heart of vineyards and hops farms, for over 40 years BL has been creating software that enables manufacturing companies to flourish.We'd love for you to join us!ulliCulture of work/life balance/liliWellness benefits/liliEducational assistance/liliCollaborative atmosphere /lili10 paid holidays/lili1 week of personal time + 1 week of vacation (increasing to 2 weeks vacation after 1 year of employment) /lili4% safe harbor 401K match (after 1 year of employment)/li/ulBe sure to check us out ona href="https://www.facebook.com/BLInformationSystems/" target="_blank" rel="noopener" Facebook/a to get a sense of who we are!