Whirlpool Program Manager - Global Information Systems in Benton Harbor, Michigan

Program Manager - Global Information Systems

Date: Jul 23, 2018

Location: Benton Harbor, MI, US, 49022

Company: Whirlpool Corporation

Requisition ID: 16370

Whirlpool Corporation is consistently recognized by Fortune Magazine as one of the World’s Most Admired Companies. Our values are the driving force behind everything we do. Respect, integrity, diversity and inclusion, teamwork and the spirit of winning propel our teams to excellence. Get to know us and see what it's like to be part of the world's leading major home appliance company

Function Overview

We are currently seeking a Program Manager - Global Information Systems (GIS) to join us at our global headquarters in the beautiful lakeside community of St. Joseph/ Benton Harbor, MI - home to some of the top schools in the state and nestled alongside picturesque Lake Michigan. As the GIS Program Manager, you will manage the business relationships with our business partners to help deliver projects/support with our strategy and roadmaps. This highly visible and influential role is accountable for setting the strategy and leading the overall execution of the following areas on behalf of our Global Product Organization (GPO).

Job Responsibilities

  • Accountable to deliver global IT projects, leading Product Lifecycle Management (PLM) capabilities within GPO

  • Interact with process and solution architects, developers, data migration specialists and business partners to understand business process and requirements across GPO functional teams for prioritized enterprise projects

  • Work closely with middle/ upper management to make sure that the scope and priorities are driven per our roadmap as well as other functions for support and alignment

  • Apply the right level of business relationship management skills needed to drive priorities and business value creation as part of the transformational projects and initiatives

  • Under the general direction of either a Director or a Sr. Manager, leads and directs high-priority capability discussions with business partners to drive decisions

  • Partner with global Technology teams and Platform teams to help deliver GPO capabilities strategy aligned with Whirlpool Enterprise PLM strategy

  • Be a trusted partner and subject matter expert for Information Systems capabilities needed in GPO

  • Evaluate short and long-term technology solutions and service providers for capabilities and support needed

  • Facilitating and leading process mapping, data collection, process learning and continuous improvements

  • Driving alignments and agreements between various functions such as Engineering, Marketing etc to implement and support Whirlpool Product Development (WPD) processes and tools

  • Leading problem-solving teams and driving activities that enhance business outcomes

  • Create and maintain detailed business requirements, priorities, capabilities and IT systems roadmap

  • Some domestic and international travel will be required

  • Be a role model for the Whirlpool values and leadership model

  • Coach and develop team members within the context of the Whirlpool values and leadership model, to build a high performing team that delivers results

  • Deliver compelling communications using multiple channels and to multiple audiences (Product Development teams, GIS leadership, suppliers, etc.)

  • Bring industry (outside-in) perspectives and thought leadership into your work, execute on best practices, and develop and improve on business processes

  • Develop strong relationships with peers and partners

  • Drives innovation and process improvement activities. Influences multi-partner process improvement

  • Partner with vendor and solution providers to deliver IT Solutions in alignment with Whirlpool’s business needs and expectations

Minimum Requirements

  • Bachelor’s degree in Information Systems, Mechanical or Industrial Engineering or related fields

  • 10+ years of business analysis and project/ program management experience

  • Experience with managing complex Global business process transformation

  • Strong problem-solving skills, communicate in a clear and succinct manner and effectively evaluates information/ data to make decisions; anticipates obstacles and develops plans to resolve

  • Ability to effectively communicate and work with a global team including employees, contractors and customers

  • Ability to synthesize large chunks of information and provide insights to get work done in a timely manner

  • Excellent communication, negotiating, and closing skills with strategic partners and all levels of the organization

  • Actively generates process improvements and posses Organizational Change Management expertise supports and drives change, and confronts difficult circumstances in creative ways

  • Demonstrated customer focus, evaluates decisions through the eyes of the customer

Preferred Requirements

  • Master’s Degree or MBA preferred

  • Collaborate well with others to solve problems and actively incorporates input from various sources

  • Business Relationship Management mindset (customer oriented)

  • Certified Scrum Master or Certified Scrum Product Owner is a plus

  • Product development background with major PLM solutions such as Windchill, Teamcenter or Enovia is a plus


About Us

Whirlpool Corporation (NYSE: WHR) is the world’s leading major home appliance company, with approximately $21 billion in annual sales, 92,000 employees and 70 manufacturing and technology research centers in 2017. The company markets Whirlpool, KitchenAid, Maytag, Consul, Brastemp, Amana, Bauknecht, Jenn-Air, Indesit and other major brand names in nearly every country throughout the world.

At Whirlpool Corporation, we believe that all people matter. Celebrating diversity and including thousands of perspectives empower us to create products that blend into every concept of home. Whirlpool Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Additional information about the company can be found on Twitter at @WhirlpoolCorp.

Nearest Major Market: Niles

Nearest Secondary Market: South Bend

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