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Veterans Affairs, Veterans Health Administration Program Analyst in Battle Creek, Michigan


The Battle Creek Office of Community Care Program Analyst is aligned under the Associate Director at Battle Creek VA Medical Center. The incumbent is responsible fore all aspects of the Office of Community Care program and data analysis. The work includes specialized support services for facility performance measures and performance improvement as it relates to the Office of Community Care.


Responsible for consult analysis to formulate, revise, and determine consult process procedures for the facility's community care program, totaling in excess of $90 million. Reviews the appropriateness of consults placed to determine trends and develop and brief the Chief Community Care and Executive Leadership Team recommended changes in processes across the medical facility. Utilizes available data sources to measure and analyze the unique characteristics of the BCVA health care delivery system and the community served, such as Veteran/patient demographics, epidemiological trends, availability of medical services in the surrounding community, and gaps that may exist at BCVA. Using this information, the Program Analyst advises Senior Leadership on clinical and/or managerial gaps that may exist at the BCVA healthcare system which should be further developed in order to meet the needs of the patient population. Participates in Senior Level strategic planning meetings in which long term planning is completed to ensure BCVA remains a viable healthcare system. Performs objective internal assessments and studies to analyze variances and leads interdisciplinary team in the development and execution of complex projects impacting the delivery of patient care. He/she develops program evaluation plans, processes and methodologies. Communicates effectively with all staff members and assists in preparing briefing materials, reports, and analyses to properly prepare management and any other VA personnel. Familiar with all data which are relevant to the management and measurement of healthcare organizations. Utilizes advanced knowledge of VHA databases, such as VSSC, EDIS, BMS, DHCP, and DSS in order to complete analyses of the BCVA. Independently accesses these databases to analyze data pertinent to operations of the health care system, such as projected growth, lost revenue, community care consults, and fiscal feasibility of expansion of services. While the incumbent often accesses and analyzes these data points independently; the incumbent is also responsible for the formation of teams and workgroups of subject matter experts to participate in these analyses. Resolves audit/inspection activities for organizations region-wide. Evaluates, processes, or makes recommendations for effective organizational changes across multiple service lines. Performs organizational analysis for a major multifunctional organization. Analyzes and evaluates, on a quantitative or qualitative basis, the effectiveness of programs or operations in meeting established goals and objectives. Analyzes and integrates program financial, technical, procurement, and scheduling information. Performs program cost analyzes such as development of life cycle or other cost analyses of projects, or performance of cost benefit or economic evaluations of programs. Independently conducts cost-effectiveness studies for operating or administrative programs with a regional or equivalent impact. Considers all aspects of new or established programs, including statutes, policies, objectives, workload models, resource estimates and utilization, issues, constraints, impacts and concerns related to other organizational components. Performs cost effectiveness studies using various fiscal service records and feeder reports. Performs special projects/studies as assigned by the Chief of Community Care, the Executive Leadership Team, and Utilization Management. Reports and advises facility leadership regarding high cost and high volume services purchased through non-VA sources versus obtained through VA resources. Makes strategic recommendations regarding make vs. buy decisions to ensure local health care system is purchasing or providing care in a cost-effective manner. Develops and maintains daily a tracking mechanism to track all community care admissions in an online format that is accessible to individuals across the facility such as a SharePoint. Performs a deep analysis to understand the financial impact to the facility for every admission in the community. Presents data monthly that illustrates the cost of community admissions at the DRG level, the diagnosis level, the facility level, the referring provider level, etc. Work Schedule: Monday thru Friday, 8:00am-4:30pm. Hours may be extended or rotated based on the needs of our Veterans and Medical Center.

Telework: Available

Virtual: This is not a virtual position.

Position Description/PD#: Program Analyst/PD912410

Relocation/Recruitment Incentives: Not Authorized

Financial Disclosure Report: Not required


Conditions of Employment


To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/23/2021. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-9. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-9 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: participating and collaborating in the development of analytical and evaluative methods and techniques to address the efficiency and effectiveness program operations in support of an organizations mission; determining data needs, establishing data collection procedures and designing report formats based on those needs; reviews and analyzes workload data and reports in order to identify trends and analyze variances in order to make recommendations and to prepare reports; experience providing technical guidance, statistical analysis, performance factors, validation techniques and reports preparation. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Ph.D. or equivalent doctoral degree OR 3 full years of progressively higher level graduate education leading to such a degree OR LL.M., if directly related to the work of the position. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond 2 1/2 years of credible graduate education. For example, an applicant who possess 6 months of specialized experience equivalent to a (GS-09) position as well as 1/2 years of progressively higher level graduate education leading to a PhD or equivalent doctoral degree. You will be rated on the following Competencies for this position: Creative Thinking Data Management Information Management Planning and Evaluating Problem Solving Self-direction Technical Competence Technology Management Analytical Reasoning Computer Skills Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work includes walking, standing, bending, carrying of light items, and occasionally assisting with a wheelchair. In some instances, relationships with patients and caregivers can become intense and the incumbent is constantly exposed to high levels of stress and

anxiety. This position demands emotional stability, as the incumbent is deeply involved with many challenging, seriously ill, and/or dying patients and their caregivers. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.


A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Additional Information

VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. This job opportunity announcement may be used to fill additional vacancies. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members. For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document. If you are unable to apply online view the following link for information regarding an Alternate Application.