Comerica CA PPM Product Manager Vice President Auburn Hills in Auburn Hills, Michigan

Position Responsibilities: * Managing the service throughout the service lifecycle and defining the service vision. * Ensuring that the service and marketing efforts support the company's overall strategy and goals. * Assure the end-to-end delivery of IT services and the efficient interaction of the Information support and delivery model. * Works with multiple business partners to collaboratively develop product roadmap and backlog. * Define service(s) strategy and assure roadmap is followed * Identify clients and market the value proposition of IT Services * Develop new programs to meet business demands * Run beta and pilot programs with early stage services and samples * Be an expert with respect to the services managed * Consult with business colleagues to determine proper technology selection * Understand service vendor's technical direction, negotiate pricing and contracts, and oversee product support models * Assure that users are provided with proper training and instruction * Monitor and analyze market trends to capitalize on new services and how they may assist the Comerica business. * Analyze Comerica usage of infrastructure service * Manage customer feedback, launch strategy and communication support. * Manages IT service cost drivers and connects cost of service to consumption drivers. Travel Travel is not required of this position. Relocation Relocation is not available for this position. * Bachelor's degree from an accredited university and 10 years of technical experience OR 14 years of technical experience * 5 years CA PPM experience including deployments, data migrations, development, and upgrades * 7 years analytical experience * 7 years IT project experience with medium to enterprise sized projects * 7 years of experience in identifying technical solutions for business problems, identifying the benefits and risks of the solutions, and providing recommendations * 5 years of experience with Infrastructure rationalization, consolidation, virtualization * 3 years of experience in product planning * 3 years of experience with marketing programs and/or communications Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled